⭐️⭐️⭐️⭐️⭐️ A Masterclass in Customer Service – Mario is a Style Legend! I don’t usually write reviews, but after my experience with Mario from Niagara Falls, I had to shout it from the rooftops—this man is a style savant and a customer service superstar. From the moment I walked in, Mario greeted me with genuine warmth and enthusiasm. He didn’t just ask what I was looking for—he listened. He took the time to understand my style, my vibe, and even the occasion I was shopping for. Then, like a fashion wizard, he pulled out a T-shirt that I never would’ve picked for myself… and it was absolutely perfect. The fit, the color, the feel—it was like it was made for me. But what really sets Mario apart is his eye for style. He doesn’t just sell clothes—he curates confidence. He has that rare ability to see not just what looks good, but what makes you feel good. And he does it all with humility, humor, and heart. To Mario’s boss: if you’re reading this, give this man a raise. Actually, give him two. He’s not just an asset to your team—he is the standard. Promote him, celebrate him, and whatever you do, don’t let him go. Because people like Mario? They don’t come...
Read moreVisiting from Pittsburgh PA, and found this absolute STAR of a store. Right next to the Niagara Falls Visitor center, the recently remodelled interior is inviting and the graphics/colors of merchandise are plentiful. They reopened under new ownership around 2 weeks ago and already have a friendly, helpful, and professional staff. They even went above and beyond to search their backstock to help find me matching hoodies for my nephews.
I was able to get out under $100 with 3 youth hoodies, 2 adult hoodies, and an adult t-shirt (which in this day is a STEAL for tourist merchandise)
If you're in Niagara NY and looking for a great souvenir spot for the whole family, consider this souvenir shop as your FIRST (and probably only) stop for...
Read moreDominic, the store owner, was an absolute delight to speak to!
My wife and I were visiting Niagara Falls from Canada and decided to head on in to get a couple of knick knacks to commemorate our trip.
This was one of the only places that was open (past 8pm on a Thursday) and we were not disappointed. My wife was able to find what she was looking for after speaking to Dominic. He was personable to all and my wife also connected with him over their art.
Phenomenal customer service from this gentleman and props to the variety of souvenirs that were available for purchase here! If you are ever in the area and are looking for souvenirs for yourself or others, do not miss this...
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