
My son had his reception there last weekend the owner promised to have the hall ready on Saturday morning for us to decorate that didn't happen the filthy tablecloths were still on the tables from the night before. someone had thrown up in the bathroom. place was a mess wasn't even swept yet an we only had so much time cause we had to go decorate for the wedding also. We told her that when we made the deal. she said it would be ready cause we couldn't decorate the night before. We rented it from 5:00-12:00 at 11:30 they turned the lights on an told the dj to close up shop. we were never told they were gonna do something like that. We paid for it till 12:00. The family an friends thought everything was over at 9:30. The staff started taking our decorations off the tables an blowing out the candles on the bridal table an the rest of the surrounding tables. I was appalled! the worst was when they cut the cake around 8:00 an put it on the tables an about 9:00 a server came around picked it up an threw it in the garbage! I watched her do it an went over to her an told her not to do that. I paid for that cake my son didn't even get a piece. I couldn't believe how disrespectful those people were. We brought in our own liquor an if you set a glass down to go dance when you came back it was gone. Almost full drinks were being tossed. they were rushing us out of there the guests could tell they thought it was over. Unfrickinbelieveable! Owner was very rude on Monday when we went to pick up the left over liquor we told her all the things that were wrong an she argued with us an really didn't give a crap. I would never recommend that place to anybody all they care about is your money an after they get that they don't care what happens. So very disappointing. I should of charged her the $150.00 clean up fee for some of the crap we had to clean up in the morning before we could even decorate. Who knows what happened to the left over food but we didn't get any of it an there was plenty. Oh an don't expect the owner to show up at your event she said she doesn't have to. As a business owner an out of respect for your client wouldn't you want to make sure everything was good? Some people just don't care...
   Read morePARENTS BEWARE... My wife and I choose Gabby's as a place to celebrate our 2nd marriages with friends and family! Unfortunately, almost the entire process was a nightmare. Before I get into my review, I need to bring it to everyone's attention that Gabby's owners take no responsibilities for their establishment or employees. The bartender served a 15 and 16 year old several drinks, even charging them $10 per drink and getting their signature for the purchase! The owner's response was to blame the parents and the children. They refused to work with us to settle the issue so charges have been filed. The owner even tried to suggest we pay for a security guard the next time rather than having her bartender do his job properly! Everything I have said and will say is documented in writing...just saying!
As for my review....First and foremost, do not go by any information on the website as they will tell you it is old and inaccurate information....prices have changed! They aren't even close! Unless you select a pre-determined menu, the price quickly climbs to outrageous numbers. Communication is horrible, we spent more time chasing the owner to get information than anyone should! The chef claimed he had nothing to do with the pricing so he picked and choose what he would charge. The manager in charge of the reception spent most f the time out of the way and only got involved when needed or requested. They did not have the champagne in the bride and groom glasses for the toast and only offered to give us a half glass once we paid! Drinks went from $6 to $7 per drink in the contract phase to $10 per drink the day of the wedding. We went through our allotted alcohol budget in 48 minutes!
I would not recommend Gabby's for any event.....especially, those were alcohol and kids are in the...
   Read moreIf I could give a 0 I would Do not recommend â unprofessional and disappointing experience.
I recently rented Gabbyâs Banquet and Event Facility in Clermont, FL, paying $2,000 for what was supposed to be a private event allowing up to 300 guests. The agreement made it clear I would not be charging guests for entry. However, once the venue claimed there were 250 people inside, they locked the doors and began turning guests away, even though the room was not at capacity.
When I asked why, I was given multiple conflicting explanations; first that the building was full, then that because I didnât sell tickets, I wasnât allowed more guests. This was never mentioned beforehand and makes no sense given that Iâve attended other events at this same location where the crowd was double or even triple the size.
The staff was also incredibly unaccommodating. They refused re-entry for guests stepping out, yet also did not allow smoking inside, which left people in limbo. They kept turning the lights on throughout the event unnecessarily, creating an unpleasant vibe. To make matters worse, no complimentary water was offered (a clear violation of TIPS alcohol service standards), and chasers were only available for an extra fee, despite the high rental price. I wasnât even given chasers in my section.
To top it off, the event was shut down early, with guests escorted out 15 minutes before the agreed end time. The venue even called the police to clear the parking lot. The whole experience felt like a money grab, where the attitude was: âWe want your money, but not your presence.â
If youâre considering hosting an event here, DONâT. There are far better venues in Central Florida that will treat both you and your guests with respect and provide the experience...
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