Updated: The Zagg store at Easton has found its footing since my first review. They really deserved 5 stars from the start, so I'm glad I was prompted to leave another review. Since my first review I have upgraded my phone, and as always, purchased a Zagg screenprotector which was installed by an employee at AT&T. He didn't do the best job, but it was better than what I would've done. However, while cleaning my screen with an alcohol wipe like I have with every smartphone I've owned, the entire screenprotector lifted up. Not just a corner, the entire sheet! When I went to the Zagg store the employee was so sweet and helpful. He didn't try to upsell any additional products, which is a huge plus for me personally. I did browse the phone cases, and he gave me honest, upfront advice. He said my current case couldn't really be improved upon concerning protection from drops. He did show me a much lighter case (mine added a ridiculous amount of weight), and he let me try it on my phone before I decided anything. All in all, I won't use any screenprotector brand other than Zagg, and I'm STILL excited that they have their own location at Easton that is separate from the mall! Add to that the courtesy of the employees and you honestly can't...
Read moreI can't recommend Thomas at Zagg highly enough for iPhone screen replacements. Each visit is an experience of utmost professionalism and exceptional service. Thomas consistently displays a soothing aura with his relaxed demeanor and friendly smile, making what could be a stressful situation into a pleasant interaction.
It's rare to find someone who not only excels at their craft but does so in such a consistently excellent manner. Every time I need my iPhone screen replaced, I make sure to go the extra distance to visit Thomas at this specific Zagg location. I've never had to worry about the quality of work; Thomas ensures it's always done right and with meticulous care.
If you need your device handled by someone who is not just a professional but also a genuinely kind person, Thomas at Zagg is the one to see. His attention to detail and customer-centric service are unparalleled and the primary reasons why I am a...
Read moreExpedient. My tech was done swapping out my warranty screen before I knew it. ZAGG just makes sense for phone accessories. Great customer service. (Nothing has changed in this updated review, except a new tech behind the counter. I guess you can only leave one per user. Considering that that tells you I’ve done this more than once should tell you all you need know 😊)(…you already know nothing has changed)
Updated… as all remains the same, except this time it was multiple screens. Just as fast. Just as courteous.
By far the best investment I’ve ever made for my phones throughout upgrades.
Maybe I just start adding the date of service so those that follow can understand how much I appreciate what they...
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