Rockin' Jump Trampoline Park — Attraction in Concord

I assumed the ratings and reviews for this company were inaccurate but they are valid. If I was able to leave zero stars I would, it was that much of a disappointment. We had our foster son's birthday party at the Concord, California location and it was terrible from start to finish. Reserved VIP party area was not clean and unavailable for over an hour, no beverages served to the children until the room was available, the designated party host was pulled from the party numerous times to work other areas, and my son's gifts were left outside of an ongoing party and gifts were stolen. I sent 3 emails to explain the situation and it has been almost a month since the party and have yet to receive a response. There's no corporate phone number or email, only an "info@rockinjump" email that leads to no one. DO NOT SPEND YOUR MONEY HERE, I regret not taking the advice from the other reviews. Please do your research on this place and see it for what...

It’s a good place for kids to use an adult to Champa. Perfect time for family in here and different kinds of exercise, jumping, playing Relaxing turn off song chair. Can you send rest for Massage and the kids playing but you have to pay for that there’s a vending machine you can buy something for fun or purchase. There is a climbing rock, climbing, jumping, and computer plays for kids. special socks for not slippery. so now you have to...

Loved this place, very well-staffed, felt safe and clean. I took a nonverbal child with special needs and she had the time of her life; she was so happy and free! All of the staff were excellent - Leslie in particular really helped her navigate safely and have so much fun. Even the other children here were remarkably patient and kind. Can’t wait to...