My name is Sherry. I have a story I would like to share. It's about life and how quickly it can change in a moment. My Son was involved in a catastrophic motorcycle accident by a person who was on drugs by a car that didn't belong to him. My Son paid a price that has forever changed his life. It changed ours as well. No one is ever financially prepared for an accident of this magnitude. Reaching out for help from a system that is put in to place to help turned us away because of the fact he lives with us. So why am I telling you this? It's because I have lost faith in the human kindness of a Stranger. It took everything in me to walk into GUVEN'S JEWELRY STORE yesterday. I brought the last thing I own to sell, which is my engagement ring. I had the "honor " to speak to Chris, who owns the Store with his Father. He listened quietly too what brought me through the doors. His compassion was something I can't put into words. Chris looked at my ring and agreed it was beautiful. He said I could get so much more selling it privately and was willing to give me more than he normally would. Chris said "Sherry give me a few days to see what I can do. I am going to make some calls. I was hiding behind my sunglasses to hide my eyes from crying. Chris than OPENED UP HIS WALLET and kindly without making me feel "less than " and slid some money in my direction. I gave it back saying he had been kind enough to just listen to my story. He again INSISTED I take it. Since my son's accident I haven't had anyone do anything for us. Nothing. As a Mother we aren't emotionally prepared to see our Children broken. Chris for the third time just simply said "please take it ". Now I didn't have my readers on me so I had no idea what he actually gave me. I very humbly left the store. I couldn't believe a stranger could be so kind. Since my son's accident all I have heard is the word NO. So basically I have just given up on a miracle. I stopped by Publix to grab a few things we needed. While in line a young woman was shopping with two young children. She was in the process of putting a few things back. That's when I saw the gift from Chris. I was able to help her because Chris HELPED ME. I let her know I was paying it forward. If you are reading this and are going to purchase jewelry for the holidays don't wonder if these Gentlemen will stand behind your purchase. I can assure you they will. I may never meet another Chris, however one thing is certain, I will never forget his very kind gesture. I also will tell others what I'm saying today, kindness is free, and we all could use more of it. Chris Thankyou for listening and caring enough about my Son who is my World. Blessings to you and...
Read moreGuven’s Fine Jewelers is where my husband purchased my engagement ring 26 years ago. We have never gone anywhere else during those 26 years. We’ve purchased all of our beautiful fine jewelry from them - rings, watches, necklaces, bracelets, earrings, birthstone rings, etc. Chris & Isa Guven and his entire family have treated us like VIPs whether we had $25 to spend or $5,000. 3 years ago we wanted to upgrade my wedding ring so we went to window shop. Mr. Isa came over and asked me which one I wanted. I jokingly said, “THAT ONE!” I pointed out the one I could only dream of getting. It was for sure my “dream ring”. Well, Mr. Isa made it happen. Before I knew it we were no longer window shopping. It was a reality. We walked out with that dream ring on my finger. We recommend Guven’s to all our friends and family and every single one loved their experience. Now they won’t go anywhere else either. All of them received the same VIP treatment they give to all their customers. I would like to share, also, that everyone there has a great deal of integrity, honesty, character, and ethics which is so rare these days. They care about each and every customer as if they are the only one in the showroom no matter how busy they are. It is truly an experience to conduct business with them. We would never think of going anywhere else-ever. I also need to mention that they have a onsite jewelry repair facility. It is equipped with the most technologically advanced repair tools for repairs such as ring sizing, cleaning, repairing, creating, specializing, and several other things. They are not satisfied until you are satisfied. Everyone at Guven’s is one big family and that is how they make you feel - like family. We are going to celebrate our 25th anniversary in April and are going there this weekend to look at eternity bands to go on each side of my dream ring and we can’t wait! Before you go anywhere else, please go to Guven’s first. It will be...
Read moreReview of on-line transaction with Guven's Fine Jewelry in Buford, GA.
After spending many hours looking for a good price for a particular Citizen Watch, I came upon Guven’s Fine Jewelry and they had the watch in stock and at a reasonable price. I did a little research to find out about this family owned business and it seemed like a reasonable risk to order the watch on-line from them.
The day after my order I received a phone call from Chris Guven indicating that my credit card number did not go through and could I verify it. It turns out that I must have made a typographical error when I first entered the number and Chris was able to verify that it did indeed go through as we were on the phone. He called me back later that day to indicate that it had been shipped and I would receive it in the next few business days. That was on a Friday and I received the watch the following Wednesday in CA.
It was packed like fine China and arrived in perfect working and cosmetic condition.
Several days after receiving the watch, I just happened to check a popular web based business and found out that they had reduced the price of this item very significantly. I sent an email to Chris to see if they would do price matching and indeed he was willing to do so in spite of taking a loss on the item.
Needless to say, I am satisfied and extremely impressed with the service and cooperation I received from Guven’s Fine Jewelry. If I lived in the area (I used to live in Atlanta) I would not only shop in their store but would recommend it to...
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