Walked past staples on Newtown rd at 6:30. I heard a man yelling, apparently they were close was the man stated several times in a loud derogatory tone.The girl with a arm full of packages really didnât know what to do with this man yelling at her trapped in the doorway. The lady asked him his name and he yelled Zach itâs Zach from printing and now I am at the door. He chased her out she was shaken up with good reason.
I myself have had the displeasure of dealing with Zach in the printing department in the past. When I asked for help, Zach told me to figure it out. On another occasion Zach did come help after much pissing and moaning and grumbling.
I really hope Staples looks at these reviews, What I witnessed today with a customer being verbally degraded and yelled at in a 8 ft space without her really able to back away from his is ridiculous, if I was management there that would be an automatic termination.
I will using any business store but Staples. Any store that can disrespect their customers like that is not a store that deserves business.
I literally had to ask the lady it was ok she was...
   Read moreI wish I can give zero star but I canât so I went inside the guy look to me in garbage up down tell me without asking me if you want help I was looking to my phone to get code when I look the guy told me return I said yes he was look to me up go down he was such a weird guy The machine not working and they told me to wait I was waiting 5 minutes and another guy ignored me taking another customer I left then I told my son to get inside for this box returned while I was shopping in another store The guy open my box told my son we canât return it I donât know why whatâs the reason that he open my box it never happened to me before he opened I wish if I have time to call the police about the guy open my box I will never get back here actually thatâs the first and last I will go here super zero star and super lier there super stupid people I wish if I have a time to call the police about ghe...
   Read moreTerrible customer service. I called to ask how much it would be to send some papers overnight. The person couldn't even give me a ballpark figure. Just, "it is going to be expensive." me: "Can you tell me about how much for a stack of papers that are about a pound?" Staples guy: "No I can't." me: "How do you figure it out when I go in the store?" Staples guy: "We measure and weight it." me: "Well it is about a pound and it is about 9x12." Staples guy: "I can't help you." me: "Do you know if I can get the information online?" Staples guy (obviously annoyed): "I don't know." me: Thanks for ... (well I didn't really know what to say) FYI- I got the answer when I called another store. It took about 2...
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