What a horrible experience this place used to be good and now its terrible. I understand resturants get packed but in order for them to bring in more business they cram the tables together and make it impossible to get up without bumping into the person behind you. The staff are so overwhelmed that they couldn't even bothering taking a second after dropping off the food to ask if we need anything and not only was the food dropped off it was slammed onto the table abruptly, so my husband's food started getting cold because he had no fork. I asked the hostess walking by for a fork and she rudly said can you give me a second thanks? Like sure no problem but you could have said it nicely. Our hibatchi steak and shrimp were drenched in teriyaki, we wanted a table so they could cook in front of us but it was full, if we had been able to see how it was made then it could have been corrected at that time. The food had no flavor other then the food being soaked in the teriyaki sauce that we requested on the side? I had high hopes for the rice because it was in a separate dish but it was soggy and had no flavor what so ever. I'm so disappointed because at one point this place was good, i dont know whats going on but I won't be coming back. Tried letting them know the food wasn't good and nobody came to our table to talk to us, we were basically chased out because we had gone to our car for a second to smoke and they came running after us demanding we pay. I have no problem paying but seeing as we took 2 bites and nobody wanted to give us the time of day. They wanted us to pay 50 percent of the bill or not ever come back. I'll take my loss with pride seeing as the food was total garbage anyway . This is the first time I ever complained at a resturant let alone refused to pay the bill, I find it absolutely ridiculous how horrible the situation...
Read moreMy friend and I went to half of sushi, which is Mondays/Tuesdays! When we walked in the front door, the guy at the front said we had an hour to eat because they “closed” at 9:30 PM (mind you it was only 8:30) we got seated and the waitress was kind of snippy to begin with. She told us that the first order of our rolls was going to be half off but the second order of sushi was going to be full price(it should all be half off not full price the second round?) we ordered two waters with lemon and a scorpion bowl to share, she took a while to bring those out! When she brought us our waters she o Lu brought one, my friend said can we please get another water, we ordered two? She asked “oh you order two water?” We then ordered a Kani salad (which was delicious) and two specialty rolls with shrimp tempora (black jack and coconut shrimp). When she brings out our plates she drops them aggressively on our table and made the table shake. When we got our salad, it was immaculate, but when she brought out the sushi we took a bite and thought it tasted off. So we grabbed another piece each and it still tasted weird! The shrimp tasted old, my friend went up to the bus boy and told him the sushi tasted off and he looked at her like she had 3 heads. They took our sushi back and took it off the tab, but when we got our check we noticed they added 18 % gratuity for no reason so my friend and I wil NEVER be coming back to this...
Read moreWhen I ordered my dinner, I specifically said that I would like the Hibachi shrimp w/fried rice (no veggies.)
My waitress: “the meal comes with noodles among other regular items like soup, salad.”
I was okay with everything except the noodles because I didn’t want any.
The waitress was VERY persistent about serving me the noodles that I already mentioned that I did not want 2 times.
My waitress: “how about a little bit of noodles?”
I replied: “okay I’ll only take a small portion.”
10mins later my large plate hits the table and a more than 1/2 the plate was filled with noodles. This left a small space for maybe 6-8pc shrimp & a side of fried rice that I poured onto the plate.
My waitress: “how is your meal?”
I replied: “ma’am I said I didn’t want any noodles to begin with and then you ask if I’ll at least try a little bit of the noodles in which I agreed with a little bit.” Ma’am more than half of my plate is full of noodles. No I am not pleased with my meal at all & my service.
My waitress: “I’m sorry that’s how it comes”
Me: Can I have the check please so I can leave.
(I won’t be returning nor will I recommend to others. Maybe I would’ve been better off dining the hibachi experience...
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