Rent pontoons only. I DO NOT recommend this place for renting jet skis. I booked or reserved on phone 2 days prior to the day of for 8 hours, I never received a confirmation text like the girl on phone would said. I get there the day of and they have me booked for the next day, THEIR fault. So they could only give me 4 hours, whatever. But these jet skis, their all beat up. Every corner is plastered, puttied, and either spray painted white or painted with a brush. The are completely unstable and tip over very easy. When I returned, on the left rear of jet ski, where you could OBVIOUSLY tell the area had been plastered, puttied, and painted over 30 times, some of the paint/plaster had come off. This did not match the video of it before I took it out. I never hit anything or anyone.I had it for 4 hours and 2 hours 45 minutes of that 4 hours it was tied off to a pontoon. When I docked the pontoon, I got off it about 10 feet away and pushed it towards pontoon and tied it off where it sat for hours. Later, brought it back. The paint or plaster or mold that came off was probably from the water hitting it and/or me stepping off and on to it. But they didn’t care, they wanted my $45 for the repair. Extortion. I’m sure it will get spray painted for 50 cents and the next guy that returns it will get treated as I did. I paid the stupid $45 because I had family waiting on me on a pontoon. But I very not pleased now 2 years in a row with jet ski rentals from that place. How about some new jet skis that don’t tip over and aren’t all damaged and wrecked up?...
Read moreWhile on vacation me and my fiancé rented a jet ski for half the day. I had only been on a jet ski once in my life (Great Lake state) so I was pretty nervous to be on one. After getting past the wake zone the water was really rough with the amount of people out there that evening. It made me feel like we were going to flip it with our weight being pretty close to the max limit. I started to have a panic attack while riding on the back.(fear of falling off) I had to have my fiancé pull off to the shore just past the wake zone to get off. I’ve never been more terrified in my life. Lmao worst experience. I’m so glad I bought a water proof case for my phone & brought it with me. I had to call Mallory & let he know what happened and she came out there to get us on a boat & drove our jet ski back. Now we had paid upfront for half a day & only actually used the rental for about 45mins - 1hr. I was told they don’t do refunds. I felt like that was just a lot of money I had wasted & I ended getting in contact with David the owner, he was very nice & I explained the situation to him & he was able to refund me $86 which was better then nothing. Mallory and the owner David were very understanding & showed good...
Read morethe owner is an absolute crooked jerk. while we were out on the bay the waters were a little rough, we hit a wave while moving at about 8 - 10 knots. the anchor flew off of the front of the boat and the prop cut the anchor rope. I returned to the dock and explained what happened the young man tending the dock replaced the anchor and told me to spend some extra time out on the water since we lost about 45 min of or time. when we returned at the end of the day the young man told me his boss said we must pay for the lost anchor. I spoke with the owner over the and he told me we shouldn't have been out in such rough water! he was extremely rude and unwilling to listen to reason. I handed the phone back to his employee and left. when I checked my credit card moments later they had charged me $100...
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