I was visiting Minnesota from South Florida. The purpose of the visit was to meet five grieving mothers who were members of a grief group I facilitate on social media. As part of the weekend, we decided to get a small heart tattoo in remembrance of all our children that had died. Anchors End was recommended to us. We went as a group of six and waited on November 11, 2017 for our matching tattoo hearts. While I was waiting, I started to look at the piercing area of the facility. Taryn walked over and answered some of my question and suggested a small diamond like stud for a nose piercing. She then did the piercing of my nose. I returned home to Florida 3 days later, continuing to use a saline spray I purchased from Anchors End, as instructed. After about one week, I was looking at the outside of my nose and I could not see the diamond stud., even though I could still feel it slightly. By ten days, the stud was completely invisible and I could not feel it. I looked inside my nose and the entire post from the stud was hanging inside my nostril all the way down to the base of my nose. In that I had never had a nose piercing before, I asked a few people about my concerns. They all told me that there was something wrong and advised that I seek out help. I was recommended to go to Piercing Pro in Boca Raton, Florida. When I called the owner, and explained the situation, he told me immediately that the piercing was done incorrectly and that he strongly suggested coming into his facility. He said it could be infected as well. I left work early and arrived at the Piercing Pro. The owner who has been doing piercings, and only piercings for over 20 years, examined my nose. He told me again that the piercing was done incorrectly. He explained that the diamond like stud was too small that was used and had eventually imbedded itself in between the outer skin of my nose and the inside. Upon further examination, he said there was signs of an infection growing with pus. He removed the piercing and strongly suggested I seek out medical care. I then followed up with a visit to the emergency room where I was put on a course of antibiotics for 10 days as well as a follow up with my primary doctor. I called Anchors End 3 days later in that my husband was taken to the emergency room the following day and was admitted for chest pains. I spoke to Nick at Anchors End and explained the entire story. I told him that not only did I have an infection now, and was told that the piercing was done incorrectly, but I had incurred a total of $545 between the charge from Anchors End, the kind owner of Piercing Pro and the ER. I asked to speak to the manager regarding having my monies refunded as a small token on their part for all that I had to endure. Nick assured me he would have the manager call. Three days went by and I still had no call from Anchors End. I called them again today, on November 27 and spoke to Taryn. I asked to speak to Nick but she refused to do so. I proceeded to tell her I had explained my situation with Nick prior and was waiting for a call back from the manager. She said "I know all about your story and we are not giving you a refund" I told her again what I had to go through and she said that I should have called them. I said that would not have been possible at the time, because I was in Florida. I reminded her that I did call 3 days ago after I got my husband back home and stabilized. She then ended her conversation telling me that I had signed a waiver. I responded that the waiver was to hold them harmless, but not for negligence. With that, the conversation was ended. I then wrote a review on their FB page, which Jeff from Anchors End responded back that I had sexually harassed one of the tattoo personnel during my visit with the other grieving mothers. I was appalled by this. I am a 63 year old grieving mother. At this point, I am left with a huge bill and no compassion from...
Read moreIt's been almost 3 years since I got tattooed here but I'm surprised to see that I did not leave a review so I want to let people know about my experience. This shop is responsible for my absolute worst tattoo experience ever. That includes my experience in the shop while getting tattooed as well as my tattoo healing experience. I chose to get tattooed by an apprentice, but I was shocked that the apprentice is still expected to fulfill their secretarial duties even still while tattooing! How do you expect an apprentice to properly learn and give a good customer experience when they have to stop tattooing 10+ times in a 3 hour session to answer the phone? My artist was awesome and I felt so bad for them for having to start/stop/start my tattoo so many times. It also pissed me off since I was getting a $200-$300 tattoo. I'm glad the artist is no longer working there, which I'm guessing is because of how bad this shop operates. Regarding the healing process, this shop has the worst tattoo aftercare advice that I've ever seen. I've been tattooed by different experienced artists at different established shops across the country and none of them have ever advised a "dry heal" like this shop. Most of my tattoos are done by an artist with 25+ years of experience and I reached out to her after a few disastrous days following the aftercare advice from this shop. She audibly laughed out loud because she couldn't believe how outdated their aftercare advice was. You never want your tattoo drying out like they suggest, it will just scab terribly and pull out the ink which is why I had to return for major touchups. I would advise anyone looking for a tattoo in the Duluth area, to not get it here unless you're prepared for a bad experience during and/or after...
Read moreOne of the cleanest shops I have ever seen !!! Super warm and inviting the minute you walk into the shop , not like most dark and kinda scary shops !!! Super prompt when I walked in the door . My artist to be /apprentice was Tiff!!! Where to even start , she was super inviting and had amazing bedside manner , she did absolute great work , we even had a few chuckles through out , super polite, offered me a break if I needed . She did both of these tattoos better than I could have dreamed ! I was only in town for a few days and she squeezed me in , I will definitely be back in the fall to see what else she may have up her sleeve !!! Super pleased with this whole shop ! From all the employees to the art work I walked out with !! Hands down 10/10 shop ! Also let’s not forget Stormi Lee , for the double lobe piercing and lower helix , the best piercer I have found this far , super clean piercing room , amazing bedside as well , she really explained the healing process in great detail . She also made sure to explain everything she was doing while it was happening , not many piercers explain a lot of the process so this made me feel really comfortable! I will be back to see both of these ladies very soon !! In the end it had to be Anchors End !...
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