Denkai Community Veterinary Clinic - Affordable Care — Attraction in Durango

First off, the adoption process was great, we got a puppy that we really love and he loves his new home. The problems started four hours after we got home with our new pup. We fed him and noticed after he ate that his stomach was very swollen which prompted us to take him to the emergency vet. The vet took an x-ray and noticed lots of small, dense items in his stomach. They also observed that the pup was dehydrated. The vet recommended that we take the pup to our regular vet in the morning to see if anything had changed. The following morning we took the pup for some follow up, a second x-ray confirmed that there were still small pieces of something in the dogs stomach. Now, within 24 hours, our $300 dog had turned into a $700 dog. Obviously at this point, I contacted Denkai's vet to see what had happened, how did they not know that the pup had eaten something while in their care... "We don't have an x-ray machine but would be happy to see him..." The pup began to pass little pieces of hard rubber/plastic. Thank goodness the pup is okay, my daughter would have been devastated if he had to have surgery or worse! I've been attempting to contact Denkai for A MONTH now, countless phone calls and emails and nothing. I've been attempting to contact Floss Blackburn, the director, and nothing! I'd be satisfied if she told me to kick rocks but completely ignoring the situation is 100% unacceptable and unprofessional. I will never recommend Denkai to anyone and I'll certainly never do business there again. At this rate, I would have just spent the $700 on a dog...

I had been looking for a hypoallergenic small dog breed for a whole year due to living conditions. I finally gave up due to scams, and overpricing as well as puppy mills, and I figured it wasn't the right time, and I thought it will happen, just not right now. I went into Denkai with my mother after filling out an application months prior for a dog/pup. We originally went in there to thrift store shop, but I figured I might as well ask about any possible small dog breeds available. They told me they had 2 shitzus and a Yorkie coming in the very next day. I had my heart set on a shitzu, I had ALWAYS wanted a Yorkie, but after reading about their temperament, I decided against it. The next day we arrived to look at the newly available dogs, and the shitzus we're both boys, due to my living condition, I was only allowed to have a girl. The one Yorkie they had was a girl, she jumped up and down everytime I came to kennel and barked and cried every time I walked away. We were drawn to each other, there was just something about her, I filled out her paperwork and took her home for permanent adoption. She came from a kill shelter in Texas! It was the best decision I have EVER made. Now she is my best friend, and brings so much joy to my life! She was potty trained within the 2 days I have had her. She is great with people and animals! The Denkai shelter/thrift store was SO kind, helpful, and compassionate and thanks to them, I got my forever fur...

We were lucky enough to foster a puppy in anticipation of adoption from Denkai for two weeks, who at the time they said needed a leg amputation. After two weeks of having him, we realized his broken leg was healing on its own and with alternative rehabilitative therapies (my husband and I are both medical professionals and worked on rehabilitation with the dog) and tried telling Denkai it was not necessary. We asked for them to take new X-rays, they refused any second opinion. Once we dropped puppy off for his amputation day, the vet, told us "it is a miracle", i was going in there to amputate and noticed his leg bones had fused back together and he does not need surgery. Denkai saved 1.5K (they have to pay for the amputation and neuter before adopting) in not having to amputate. In the two weeks of rehabilitation, caring for the pup, taking him to surgery and giving him alternative therapies; they would not discount their 450$ adoption fee. Not to say it matter's the money, they do promote a good cause within the community. However, the dog would be 3 legged without us, having costing them triple the cost. The least they could do would be to friendly offer any lower consideration for adoption costs to whom helped him heal, and have many friends in the community that donate to them. Never cross a bitter woman with "15 years of experience" I guess, who is upset she was wrong....