Exotic Birds of Denver (BEST main bird shop) — Attraction in Englewood

I rarely post reviews, only when a situation is very bad or I feel it can happen again, so please read so the same doesn't happen to you.

I went in today with my fiancee to look at bird accessories, we have two baby Alexandrines coming early next month and wanted to stock up on toys, food and supplies, and get advice on a cage and possibly purchase it there. The door has signs that you cannot handle any birds at the moment, and that you must wear a mask given the current virus situation (understandable)-- my fiancee and I were both wearing a mask.

Super excited (like new parents would be for their baby birds that will soon come), we walk into the store (it was empty with no customers) and Dave, the owner asks if we needed help with anything. We said "We are just browsing thank you" and he promptly replied in a rude tone: "Well we are not allowing browsing right now with the current situation, I'm by appointment only so if you need help I'll help you but if not we're not allowing browsing so...". Disappointed we made our way out of the store.

While true, the virus situation is bad, but that's partially the reason we even came out, to show support. Keep in mind the store was empty, it wasn't even a situation of social distancing. Maybe take the time and update your website, Dave, or post another sign on the door, or maybe just be less rude and with less of an arrogant tone, we would have gladly made an appointment. Keep in mind it's people like us who keep your small business afloat, given your store prices are usually 20-30% more expensive then online.

On a side note please do help small businesses that actually need it like this one we went to right after:

We went a few blocks down to "Everything Birdie", they are a bit smaller but had great customer service and really need the business, as they may be forced to shut down. Please go check them out and help...

Wonderful place that really vets the people that are coming in looking for a companion. Marnie and Dave as well as the other employees are not afraid to tell someone that they may not be experienced enough or a good fit for certain birds.

Their staff is friendly, knowledgeable and eager to help. They have a back room where you can meet the larger parrots and an additional room they usually has cockatiels or conures to meet with as well.

You can tell that all of the birds are really well cared for.

We've picked up some family members over the years to add into our flock, they sometimes take in rescues like our boy Chief (Hawk-headed Parrot) that was previously used as a breeder bird and was very fearful and missing toes, had nerve damage and a heart murmur. We love him to bits!

We also got Kirsikka many many years ago (Monk parakeet) and recently added Claudio (sun conure) to the flock too. He's gorgeous with his red factor and is so gentle and talkative.

This is the only place that sells the giant ladders that our Umbrella Cockatoo and Congo African Grey LOVE! Marnie hand makes a lot of the little toys as well.

Price ls can be "higher" than regular pet stores but the quality is way better and the birds are treated a thousand times better. They work with the birds and a lot of them are a bit more receptive to you...

My fiance and I went there on Wednesday with an appointment to hopeful find a conure to add to our family and the whole experience was amazing. Dave was so helpful and took us back to see the available ones. He let us take two out and get to know them in his grooming room so it was a little quieter for them. He didn't bother us or try to force us to purchase a bird he actually let us have time to see if we bonded with any. We ended up choosing a pineapple green cheek and he told us that the baby would be ready Friday. He told me I didn't have to pay for the whole bird up front I could put a deposit down and pay the remaining upon pickup which was really nice. He was super helpful going over the sales contract and how to properly feed and actually took the time to go over good foods vs. bad foods. When I went to go pick up our new baby he had it waiting up front for our appointment and helped us pick out toys and food that would last us a couple months. The baby (unknown gender so no name yet) is settling in nicely so far and is already playing with one of the toys he suggested and already ate a little as well. I'll definitely be coming back for more toys and when we need to refill on food....