Tucked away in a somewhat quiet part of the Northcross Shopping Center is a store which I've passed countless times, but never had been in. Then one day, I had an issue with my central vacuum system which is 26 years old. I came in and was greeted by the owner Doug. He was very friendly, helpful, knowledgable and honest with every aspect of the issue I was having! I was under the impression that my unit needed a whole new circuit board and actually I had already ordered one and was going to A1 Vacuum to have it installed.
However, Doug was able to quickly take a look and see that I had a power switch "on" inadvertently, which was causing the central vac system to run continually. He told me before I went through the expense of replacing the board, to go back and try hooking the unit back up and seeing if that solved the issue. Sure enough it worked perfectly and saved me from replacing a part that was still working.
I was extremely happy with the results and will go back to A1 Vacuum for any future vacuum repairs and parts! I highly recommend A1 Vacuum and would say please don't pass this shop by but rather keep them in mind for any vacuum issues you are...
Read moreIt's rare to find a tradesman who is so extremely knowledgeable about his trade and takes the greatest pride in providing the highest quality service. This owner knows vacuums inside and out. If you are interested, he will even provide a fascinating history of vacuum cleaners and let you in on little-known secrets of the various vacuum makes and models. He immediately was able to troubleshoot the problem I was having with my vacuum, gave me a very fair quote of what it was going to cost to fix it, and promised me (to the day) when it was going to be ready for pickup. He would rather repair your vacuum than try to sell you a new one, but if I were interested in buying a new vacuum, he would be the first one I would ask for an unbiased recommendation. He is a solid professional, a tribute to his trade, and he deserves the...
Read moreI always thought this was solely a vacuum store. I could not have been more wrong! I have a sick dog that has caused some issues with my carpet, so a friend suggested a product they bought here at A-1 First impressions mean a lot and Doug’s was flawless. Immediately greeted me kindly, professionally and with a warm smile. I explained to him my issues and he immediately gave me some great information specifically to what products would work best, explaining in detail how & why it works and how to use the actual product. Fantastic. They have some limited ingredient cleaning products that I noticed and once again—great information about the company and the products! I absolutely recommend this place, small businesses are the way to go for such phenomenal...
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