Love this place so the reason I’m only giving 3 stars is because this is the second time we’ve gone this week and they shut down rides and/or arcade games earlier than closing time. For example first time we went we did more arcade games at the end of the timeframe and they were shut off a few minutes early. This time they shut down the rides early. Bumper cars was closed 9 minutes early (we were in line and the worker told us the people who went before us were to be the last one. There was no one there anymore on the bumper cars and once we walked away I checked my watch and it was only 9:51! (Today they didn’t close until 10p) And before that , my youngest was waiting for rock wall at 9:38-9:42 ish and the gentleman said he may not have time to climb once I asked him if my son could go (which confused me but we just waited patiently anyway after I pointed my son out & to exclude me. Well my son almost got denied because two younger woman came over and the worker all of a sudden immediately came over and let the girl who had JUST walked over in! And my son was standing right there! So I assumed maybe more than one person can go at a time. No..Luckily though the worker still let my son climb after her! Otherwise that would have pushed me too far. I’m glad he let him go but that was extremely rude and unprofessional. Overall the staff there aren’t necessarily mean or rude they’re just not as pleasant as you would assume since they work in customer service/“entertainment”. Just felt like we were more of an annoyance than anything. Loved the guy running lazer tag though! He actually softened the blows we experienced later because he was real cool and nice ! Real cool place, just several small issues stacked ontop of each other. We pay up until a certain time- well then that’s how long the rides and games should be open until. Maybe next time will be on point more