Us Nail & Spa - Best Nail salon in Johnson City, Tennessee — Attraction in Johnson City

For many years Since shellac has came on the market I have preferred it on my nails over anything else. I have never had an issue with shellac, I work in healthcare and wash my hands a lot, making my nails fragile so shellac allows my nails to grow from the hardness and thickness of it. I had been to US NAILS on various occasions, this same location and the last time I got a color changing/ mood shellac and the clear coat was separating as the gentleman was applying it, ten minutes later he tried a different clear coat and made a comment idk what’s happening with the polish it was separating.... he kept repainting them... they were not smooth however at this time of the day I was pushing it after being there for an hour to make it to work. He informed me to come back if Something happened to them, because the clear coat still didn’t appear correctly, however I appreciated him doing all he could to fix it. That set lasted over two weeks the clear coat had came off halfway up the nail, the polish had faded but the shellac itself was still intact, that was good enough for me. Today I returned to get a different color put on, called before leaving work to see if They had availability and were able to do it in time for me to return to work from lunch, she said yes. I walk in took ten minutes for them to apply the foil and acetone to my nails to remove shellac, then a different person came over, when he went to remove the shellac it wasn’t soft and had to reapply the foil, then another person came out and took over a young girl who had never done my nails, I reminded her I am on my lunch, I pay and tip well hurrying to get to work after being there for Over 40 minutes, I get to work and notice my nails are fragile and bending, I return to US NAILS after I leave work and inform them my nails are just painted and are brittle and the polish appear to just be polish, after telling two people I was there earlier l, the older woman’s reaction informed me that my nails weren’t right she was working on another persons nails at the time, so then I explain again and the girl returns from the back who had done my nails earlier with an attitude, she said can I help you? I said was there a mistake that this is shellac and my nails are brittle and thin and they appear to just be painted, she snarled and said what do you mean? That is shellac that’s why it was dry before you left here. As a matter of fact I’d it was shellac then why has it chipped off in a few hours on this nail, I informed her never at this salon or at any other salon that I received shellac has this happened, she said I can repaint this nail only, l?!?! Do what? Are you kidding me? No manager, boss or anyone cared to intervene with her attitude or how she acted other customers were asking what the problem was while I walked out, and another employee said she’s not happy.... ok it’s not that I’m “no happy” but give people the same and consistent service always! And the customer service today was horrible. I will never return to this location. I had also referred people to this salon and I will inform them of my...

On went to US Nails on 10/03/2016. I just needed a simple fill-in and gel polish, on my acrylic nails. When I arrived, a very young girl loudly asked me from across the room what did I need? When I described what I needed, she said sign the sheet, and when I was looking for a pen, she again loudly told me to sign-in. I got signed in and waited only about 10 minutes, before I was told to go sit at one of the nail stations. A middle aged Asian man was going to fix my nails for me, and I told him what I wanted. During the service, he would very rudely tell me to loosen up my hands and to leave them draped over the table. After, have artificial nails for 15 + years, trust me, I know the routine. I though, well I'm getting my nails done, so I'm just going to keep my mouth shut. The whole nail service took only about 15 minutes. I actually mentioned, serveral times, that I had never had my nails done that fast. Later that night, I noticed a couple of chips in my nails. By the next day, the polish was just peeling off in sheets. I went to another nail salon on 10/06/2016, and I had to have a completely new set of nails put on, because the fill-in was done so poorly. The nail tech said it was one of the worst jobs on nails that she had ever seen, and described the work on my nails as, "shameful ". So, I rarely write reviews on anything, but US Nails is not professional, and there services are horrible. Do not use them, it is a waste of your time and money and you will be very disappointed...

My friend at I went Good Friday, April 19, 2019 for a pedicure, The two technicians that did our toenails were terrible. They did not speak and no one greeted us and my so called nail technician did not use the toenail separators, threw a coat of nail polish on my toes and no top coat, and that was it. My friend’s were no better. When we left, I was halfway down the road, and noticed one toenail wasn’t even painted. My friends toenails were worse. The polish was old and it rolled up on her toenails and came off. I returned to USA nails in Johnson City Tennessee and told them one nailed had not been painted. There was no I’m sorry, nothing. I waited for about 15 minutes. My so called nail technician painted the nail and that was it. This is no way to run a business. The atmosphere was one of no one being friendly or asking how was the service, Take it from us, do NOT EVER GO TO THIS NAIL SALON. YOU WILL REGRET IT. D. Heaton...