Although this location is super cute, our experience wasn't great. When working in an industry such as weddings, being personable is a must and unfortunately that wasn't the case. When my spouse and I arrived at the neon chapel, we were buzzed in the door by a woman. She did not introduce herself or warmly greet us at all for that matter. The first thing she said in a pretty dry voice was "Do you have an appointment?" which made me feel like I was getting a medical exam instead of getting married. When I excitedly responded "Yes we do!" she asked our names in that same unenthused tone from before. It made the energy of everything very awkward. We opted for the Sign and Smile package which included a short ceremony and a polaroid. It wasn't until she called for a witness and told us to go stand in place that I realized this woman was the actual officiant. She never introduced herself, no name or title as if we were just supposed to know what her role was in the process. We didn't learn that her name was Celeste until after the ceremony when we were speaking with the other woman who acted as our witness when she walked us through paperwork. I don't remember the second woman's name but she was very sweet! The whole ceremony set up felt rushed and cold. As my spouse was trying to get the rings together, Celeste said "Join hands" multiple times.. we heard her the first time and acknowledged the statement so there was no need to repeat it; we were battling nerves which can make a simple task of getting rings in our hands take a little longer. She did nothing to ease nerves, her energy did not fit her job. Again, I know the package was for a "short ceremony"; the length of it wasn't the issue. Regardless of how long an encounter is, you can make it as warm or cold as you want. For example- if I go to Chick Fil A, the time it takes to order food is very quick but the associates make me feel welcome because they are passionate about customer service. This experience took away from the glow one should feel when reaching such a huge milestone in a relationship. We left feeling happy because of our love but also disappointed because we felt what should've been such a magical moment was robbed from us due to Celeste's lack of enthusiasm. It's a moment we can't get back and that's what...
Read moreDO NOT GET MARRIED HERE... It was an incredibly small place with no restrooms and dressing room had no hanger/hook for a dress, while also being very small. The website said a free bottle of champagne was included, but in reality it was just a coupon for a restaurant nearby that didn't even open for several hours later.
We got married in April 2022. Five months later I still find myself thinking about how awful this place was. Their website was not accurate as far as having an outdoor place that pictures could be taken without the extra photography fee(it was closed when we went, with no discount/refund).
Kimberly Walger was our minister and she was the rudest human being I've ever met in our entire life. My stepdad who was a guest has MS and rides in an electric scooter instead of a wheelchair. Kimberly was incredibly rude and told him the scooter could not be in the chapel and needed to be moved. While my now husband was helping my stepdad to a seat, she was complaining that the scooter was in the way, only because she was rushing us despite being 40 minutes early to our appointment time... I still cannot believe a place could be so rude to someone with disabilities.
We showed up to our reservation 45 minutes early(they require 30min early). While we were there, a couple tried to show up to get last second reservations. Kimberly tried to rush us to "fit them in" for the extra money. While getting dressed, I was interupted/rushed 4 times. She kept knocking on the dressing room door to ask if I was ready yet. Mind you, after the 4th interruption we were still 30 MINUTES BEFORE our reservation time.
One of the times was to tell me she thought my husband was "mad at her". He was in fact mad at her because she was rude to my stepdad who has MS.
The photographer we paid for did the cheapest job possible. She was also rushing us to push us through to fit the couple that didn't make a reservation in. The photos we got back were a complete waste of money and anyone with a camera could have done better.
Overall, I do not recommend getting married here as other locations will do a much better job and the pricing overall is about the same everywhere in Vegas. This place is not worth the time or money, especially if Kimberly is...
Read moreI’ve been in events and service industry for (before I left, about 30 years), in doing so I’ve been a (guest or working) easily around, 100 weddings. I’ve been to weddings in the grass by the park that cost a $50 fee and I’ve been to weddings where the flowers alone were 250k. The overall wedding somewhere around 1.5m. So, I’ve seen them all. Different people. Different cultures.
So I have a bit of experience with the ebbs and flow of these events. That brought me to the little neon chapel. What from the outside is viewed as a Vegas gag. Something for a laugh or an impromptu I told you we’d do it. But, after going to see a family members wedding, (they’ve been together 13 years. They’re not just some fly by night just met couple) I got to see a new version of a wedding and venue such as this. Standing and waiting for our time slot I got pulled into the lobby as a witness. And this was, what I’m assuming is the cheapest package option. It’s in the lobby. It’s in front of a wall for pictures, and the woman from the entrance pronounces. And as hardened as I am by life in general, it made my eyes water as any well thought out wedding would. And this was for strangers. Just people who pulled me off the street. But, there was no gag. The woman who officiated did so as if there were 1000 guest and they’d known each other since birth. It was fantastic. And then came our wedding. With Elvis. The most expensive package. And yes. There is a bit of cheese to it. But me and about 15 other guest. Crying like a couple of fools watching fox and the hound. Each person saying. I don’t know why I’m crying. It is an Elvis wedding. It is a bit, pomp and circumstance. But it’s beautiful. And they do everything they can to make your special moment special. And they don’t have to. They could take the money, snap the picture and say thanks for coming. But they made my brother in laws wedding perfect. And it was very Vegas. And it was very fun. If anyone is on the fence. Worried it won’t be special or cliche or whatever you think it is.
It was all of those things. It was fantastic.
You wouldn’t expect to find people this good at their jobs. But they exist. And they...
Read more