Princess Nail Salon — Attraction in Lower Paxton Township

I had been here in the past for a pedicure and it was done pretty well...however after bringing my daughter's and their 4 friends there yesterday 7/7/23, I will NEVER go there again. It was a terrible experience in so many ways. First of all, I called the day prior to make the appointments, and they said no issues and when to come. When we got there, first of all the place was SO HOT. I was sweating just sitting in the chair looking around. Secondly, I realize they are kids but one of the ladies who did 3 of the 6 girls was so impolite, rude to the kids, hit one of their feet because they weren't doing what she asked (which she was 6 so she couldn't understand)...she painted their toes AND fingers at the pedicure seat and had them all bent over and holding their fingers in mid air and getting upset because they didn't keep their hands still!!!!!! She missed half the nails ok the sides, was supposed to do designs that looked NOTHING like what it was intended to be, it was horrendous and I feel so bad for my daughter...it was supposed to be a special moment for her birthday and they were awful. I would NEVER recommend them to anyone. I complained to another worker but I never got an apology, the kids didn't get treated any better and they all were upset when they left for the way they were treated. Never,...

I'm very unhappy. Gel dip manicure. The gel dip color is amazing - however I didn't really get a manicure. She asked if I like square nails, I said yes. They are literally the exact same shape they grow out of my nails. Not shaped, most are crooked, my cuticles weren't even pushed back! But she still managed to nick them all so that the rubbing alcohol burned. Took under 30 minutes for a service that they tack inn am extra 10 because its speciality polish. This is the 2nd bad manicure I've had last time they were busy so I gave therm another chance. Never again! If you can't be bothered to shape nails and fix cuticles you're not doing a professional job. I'm not one to correct a tech so I guess it's partly my fault but ugh what a waste of money.

Edit to add that 5 days later an entire nail of polish has come off and the black base coat for the dip gel is showing on almost all my nails. That is unacceptable. There's a bubble on my pointer finger and the shapes of my nails look even worse as they grow out since she didn't really file them. Also the holographic effect from the $10 extra gel dip polish is gone already. I'm adding a collage photo to show just how...

I would NOT even send my worst enemy HERE.! I have never been More dissatisfied in a “Nail Salon” in my life! But this Woman literally wanted to rub/lotion my calves, while I soaked my feet..and NEVER EVEN Touched MY TOENAILS!????? And tried calling it “good” No I ended up paying $60 HARD EARNED DOLLARS For me to do most of the work myself!! I am not kidding, I have Never been to a More Useless salon! Oh, I am sorry and a “soak”. As I walked out with BLOODY Toe’s and bandages from the pumice being scoured, and only was done because I had Asked her! Biggest mistake, If you don’t expect to have your feet cared about or Nail’s even trimmed, cuticles addressed and then still have the gall to talk about to You (The CUSTOMER) and how I should expect such “High Price’s” for service’s these day’s!.. I have never been more disappointed and disgusted with not only my pedicure but by the lack of even the most basic skill’s required to complete a “$60!Spa pedicure” that you literally end up doing Yourself!!! And then Still being charged!!!??! Next level of dissatisfaction is to be expected...