This gym is a fantastic place to learn how to climb safely!
The staff create a welcoming environment. They're always willing to answer questions, give you information about products/climbing techniques, and are extremely thoughtful and outgoing. As someone who struggles with severe anxiety, this makes going to the gym a low stress environment.
I think staff being so kind encourages the other climbers to be the same way. The vast majority of the other patrons are friendly. The other climbers are good about grabbing the staff if they see anything unsafe.
The gym is kept clean, organized, and in good upkeep - I have yet to encounter any loose rocks or other safety hazards while climbing. The staff patrol the gym to keep an eye on all climbers. If they notice anyone participating in unsafe behavior, they are quick to correct the behavior.
The routes are changed once a month or so in order to give climbers new challenges. Each climb is ranked to show if it is a beginner climb or more advanced. Different climbs teach different techniques.
Other reviews complain about the orientation price. I don't agree. I believe the orientation price is around $44. This includes a day pass (normally $17-20), an additional day pass (usable within 30 days), your gear (belay device, harness, shoes - altogether ~$10), AND the safety course (which teaches how to safely tie in to the rope and how to safely belay a partner).
Overall, this is a fantastic gym with professional/phenomenal staff. You guys are doing...
Read moreI took my 10yo daughter to Planet Rock in Madison Heights and we both had an intro lesson approx 3 weeks ago. The intro lesson includes equipment rental with day pass as well as a second day pass to use within 30 days. A great deal imo. We came back today to use our second pass. Both times the experience was wonderful!
The staff is fantastic! More then willing to offer help and guidance when needed and always with a smile on their face even when you walk in like a newbie. They are quick to offer tips and are careful to ensure that safety procedures are followed.
There are kids and adults climbing side-by-sde but the atmosphere is one of courtesy and felt overwhelmingly positive. People seemed generally respectful of their neighbors.
They are still under construction at this location so when things were busy on the weekend it felt a bit cramped but there were still plenty of open lanes when we wanted to move around.
If this is your first time at a gym and you want to bring a younger child I recommend you bring another adult if you want to climb also. The autobelay is great, if a bit harrowing, but having an adult to trade off belay means more fun for all as there are far more regular rope lanes. My daughter was too nervous to use the autobelay, although many kids had no problem so your mileage may vary.
All in all I could not be happier with the experience and recommend it to anyone looking for a great workout...
Read moreNew climber here. The gym is well outfitted with changing rooms, showers, a cardio room, weight room, and yoga classes. Additionally they offer snacks and a coffee bar with a beautiful fireplace lounge. It is kept very clean.
There is a well-stocked shop that has a lot of different gear that is priced consistently with the rest of the marketplace.
The main gym itself is very large and offers many different types of walls. They have bouldering, top-roping, lead-roping, speed runs and other walls for a wide variety of climbers. The equipment is well-maintained. For advanced climbers they have a lot of different challenges as well, but I'm not really qualified to evaluate those parts of the gym.
There is a strong emphasis on safety as well. The staff are trained to make sure that every climber who enters the gym is properly trained on belaying and the basic knots and clipping skills. I would note that more advanced climbers may not appreciate the requirement to belay certify before climbing.
The staff is incredible. They are welcoming and have a positive attitude. They are patient, thorough and informative. Specifically, Alex, Liam, Ethan and Fischer (spelling?) went out of their way to be informative and make sure we knew what we were doing all the time. Their service is what really makes Planet Rock stand out. This speaks to a well-run facility. Kudos to the owners and managers for keeping a...
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