Ulta Beauty — Attraction in Nampa

Alright... So I said I would never rant about this but it happened again yesterday so rant time. My boyfriend and I used to frequent this Ulta store every week. I loved using my coupons and getting stuff cheaper. We would go every Sunday just to see what was on sale and if I really needed it I would buy it. A lot of the people working there already knew us by first name. About a month before the holidays they hired a bunch of new people that I had never seen. Anywho, my boyfriend and I went to the nail polish area to check out the colors when he heard a security call on the walkies to go to our particular area. Then we were surrounded by at least 4 employees at all times. And I'm not kidding. I would move to the makeup section and there were at least 3-4 employees around me. Now, I've been here so many times that even the guy with the hair called me by my name and greeted me normally. And when we left, there was at least 6 employees dismissing us as we opened the door to leave. Needless to say I've never gone back to Ulta after that. (Only to cut my hair) Now yesterday I wanted my cousin, sister and I to try some face masks. Ulta was opened so I said ehh what the hell. Same experience. This time the manager was the one following me. I saw her a total of 10 times in the span of 30 minutes. She was awfully rude and inconsiderate. Now here's my problem, I would never steal anything. Why do I need to be watched? I really did feel racially profiled. So Ulta, if you're listening to me, I will never ever step foot in your store again. I will be taking my money to Sally's Beauty Salon cause they have never profiled me and have been very knowledgeable in their...

Good makeup store, but the employees are the worst. I've had multiple horrible experiences with the Nampa Ulta employees. A couple months ago I went in there looking for the Becca Pearl highlighter they were out of stock which I totally understand so I asked an employee who was just standing there laughing with another co-worker. When I asked her she seemed super annoying I was interrupting her conversation. I asked her if she knew of another brand that had around the same color or quality of the Becca highlighter her reply was, "every brand has highlighters just go look" from what im aware of is Ulta is suppose to help you have a question about makeup which is why they work there. The other instance was yesterday. I went in there because I bought the shape tape tarte concealer online and it was too dark. I forgot the receipt at my house but I thought it would be okay since i have the order info on my phone from my online acct. The lady who was helping me and was very nice but told me I had to have an email conformation of the order even though she could pull it up online and see all the info. All I was asking was for a giftcard to buy another concealer since they were out of my shade. She said she would ask her manager. When he finally got up there he said no she needs her receipt or were not going to help her. He acted like i wasn't there i didn't get a sorry or any type or acknowledgement from him. I will never shop at this store again!! Worst...

I have been looking for someone to cut my hair, not slaughter, for what seems like a decade. In fact, it almost has! I have very short hair as it is, therefore, when I'm slaughtered, there isn't anything that I can do but painfully let it grow out and hope that the next person I go to does a better job. There have been times many times that just when I thought someone may work out, around the third haircut, crap starts hitting the fan! Slaughter! I've been everywhere, from high-end to low-end. I decided one day to revisit Ulta, and..... AS GREAT FORTUNE WOULD HAVE IT, I WAS SCHEDULED WITH MARIA! Not only is she beautiful inside and out, but this lady knows how to cut hair! I mean, with precision! She actually took the time to listen to me, really listen, not just hear what I was saying. I recently had my second haircut. I know 3 is the magical number for me. However, there is no way I believe that Maria will suddenly fall apart on me. Her dedication and desire to her craft are remarkable! I appreciate everything that she has done for me. My hair hasn't looked this great in years! Thank you so much, Maria. Don't you dare leave without telling me! Lol

I also love the store and all the technicians and employees who have helped me throughout the years. Thank you, Ulta, for doing an...