fixwireless: buy/repair/sell — Attraction in New Haven

I brought my iPhone 6S in for a battery replacement, he double checked and confirmed my diagnosis, then handed it off to another technician for the work as he was working in a Lenovo computer on the counter while he took care of customers. I liked being able to watch the tech do the work, I used to work in electronics but I'm old and my hands and eyes aren't good enough to work on a lot of this newer stuff. These guys are real pros working fast and efficiently I can recognize it when I see it! The battery replacement was done in all of about 3 minutes and then we just had to wait for the phone to test the battery and say it had 100% capacity... I would strongly recommend Fix Wireless for repairs on your devices...

I recently returned to Fix Wireless with my wife's iPhone with a bad battery that bulged and popped the display out of the case. I was worried it wouldn't be repairable. They reassured me it would be fine replaced the battery and put a clamp on it for a little while then sent me home with a rubber band wrapped around it telling me to leave it on overnight and it would be fine in the morning. It was! The phone is absolutely as good as it ever was... Service you can trust to take...

Don't usually write reviews, but my experience this morning at Fix Wireless demanded it.

Work laptop went dead a couple of days before academic deadline. Took it to Fix Wireless - Jan spent 30 minutes tinkering trying to find the fault, and finally got it. Fixed it for me right then and there. Recommended I order a new RAM which he would install for me.

But what the review really is about, is how customers were treated there. An old gentleman who had waged labour over the weekend dropped his phone and broke its screen. The fixing charges, for him, were a bit high. Jan gave him a good discount which the old man appreciated.

Another man walked in needing suggestions for his phone over some improper notifications. Fix Wireless checked their phone and recommended "don't trust the apps". He went out saying "I won't trust the apps". A funny and wholesome exchange nonetheless.

If there's a place I witnessed community spirit in New Haven, it was at Fix Wireless. 100% recommended. They also had a great range of phone covers and airpod cases.

Thanks...

Brilliant and communicative staff who went above and beyond for fixing water/liquid damage in my laptop (Macbook Pro) that left it completely non-functioning. It's rare to find a technology shop that is not exploiting its customers' lack of knowledge for their own profit (Apple quoted me 4-6x the amount I paid here) and are willing to talk the customer through what is wrong, what they are doing to fix it, and be transparent about the pricing throughout. Could not recommend enough, if I ever have a technology issue, I will feel comfortable seeing Fix Wireless again. (I am typing this review from the laptop that was broken, so that's proof of the...