Forest Hills Orthodontists — Attraction in New York

Dr. Sable Staller is the best orthodontist I've ever had. I know this may not sound too revealing given that most people with braces have only ever have one orthodontist, but this says a lot in my case. I had my braces on for 5 years. Although there were many realities about my teeth that caused the process to take so long, it was also, in part, because my primary orthodontist kept changing due to circumstances out of my control. Nearly every time I went in, there was a new doctor who had to figure things out on the fly. One day, I was scheduled with Dr. Staller. She was very warm and kind when we spoke, but beyond that, the adjustment she made on my braces cause my gaps to close much more significantly than past visits. I hadn't done this before, but I requested my next few appointments be with her. After just 4-5 months of seeing Dr. Staller, my tenured braces were ready to come off. Now, my smile is absolutely perfect.

Most people think that all orthodontists do about the same things to all patients so they don't care who they see, but I can say from experience that there are a wide range of treatment options for orthodontists to choose from. Given a patient's circumstances, there are some treatments that are very effective, and other that are not, so selecting an orthodontist who will make the right decisions is extremely important. Dr. Staller isn't great only because of her heightened decision making ability when it comes to monthly adjustments, she is just a joy to be around. Every time I come in she is genuinely interested in how I've been doing and what I've been up to as a college student. She sympathized with my frustrations of having to travel back to nyc every month to get my braces tightened, and made a personalized effort to get my teeth straight as soon as possible. Always with a big smile and witty joke, it lessened the burden of going back significantly. I could not recommend her services enough. I know that looking at yelp or google reviews isn't always so convincing since it's hard to trust what is being put out, but I hope that the authenticity of this statement of endorsement will persuade someone out there to make the very right decision of making Dr. Staller their primary orthodontist. Oh, and her TikTok is @bracesbysable, follow it! Dr. Staller, if you are seeing this, I'll see you soon for my...

Updated review 12/21/2023

Just wanted to update this review since the customer service with the front desk lady is still horrible maybe even worse since I complained. When I go in person to pay the bill there is no problem because I speak English. However when my mother (knows English but has a Spanish accent) goes to pay my sister’s bill in person she ignores her and goes to talk to someone else like she did today. If your interested in this place I would recommend to go anywhere else but here. You will have a problem as soon as you complain about something. Would never recommend this place to anyone. BEWARE. Just waiting a couple more months to pay off the Invisalign and will never come back.

Review 1: This review is just for the front desk lady at this office. My little sister has been going here for more than a year and we have never had any issues. The doctors are great. Last week she was scheduled for her regular appointment which is usually Thursdays after school. I received the email and text confirming and reminding me of the appointment. Now the front desk lady that’s there I’m guessing is new because the usual lady was not there. We arrive and she says she called us and texted us saying there are no doctors today. Firstly if a doctor calls the patient and there is no answer, why not leave a voicemail? Or send a text or email? Then she rescheduled an appointment for the following day and after making sure a doctor will be here we headed home. 5 minutes later she calls and says that unfortunately there are no appointments available for the next day Friday. I just don’t understand how she was able to confirm at the office that Friday was available and is now saying there are no appointments?! She rescheduled this appointment AGAIN for next Wednesday at 9:30AM after telling me to let my 13 year old sister go to the appointment alone if I can’t make it!? Does she really think I will let my 13 year old sister take a taxi alone to an appointment?……..Now hopefully we will arrive there with no issues but this was such an inconvenience and she was incredibly rude after all this being her fault. PLEASE TRAIN YOUR STAFF...

October 2022 update 2 ⭐ My son had his braces removed before the summer. The last two years, I've noticed a high turn over in most, if not all, of the assistants and orthodontists.

We were actually instructed to come back earlier to check if my son needed to continue wearing his retainers full time. But, we were away for vacation and had to wait until September. The new male dentist didn't check anything (his mouth, bite, retainer fit), just told my son to wear his retainers for another month because that's customary and to return in December.

We have had a great experience here. Seeing new assistants every time and this new orthodontist makes me glad my son is done with his treatments.

2020 review 5 ⭐ I have been taking my 13yo son here for a few years. We started with a palate expander, then head gear, and his time with braces is almost done (so we're told). Dr's Andretta and Kopcza have done an absolutely wonderful job improving his teeth and smile. The front desk staff and assistants are a pleasure...