I was at this venue to see mom jeans perform and they did great

The things I enjoyed about this venue are that it felt very professional and safe compared to other venues I’ve been to. It was easy to see the stage from a lot of different spots, and the staff were all friendly and helpful. They offered food and drink, and had an atm on site.

What I don’t like and quite frankly have 0 understanding of the reasoning behind is the seating. Now, I understand the tickets are general admission and standing room. I understand that if the seats are completely sold out, the people who bought those tickets deserve their seats. That’s completely understandable. This venue had very limited stools, which were immediately taken by people who put their stuff on the chair so no one could use them. Fine, whatever. There’s a back section with plenty of tables and stools, and I asked if I could take a stool and return it after the show. The employee was nice but said no. While I understand it is policy , it makes 0 sense to me that the completely empty stools in the back can’t be used to sit in.

As the opening acts performed and the next came on, the actual chairs (not the stools) were basically empty the whole time. Even when the main act came on, the chairs were almost completely empty. Me and my boyfriend sat down in 2 seats all the way in the complete back, not blocking anyone’s view, just so we could sit for a minute as we had been standing at this point hours.

Not 5 minutes later an employee comes over and asks to see our tickets. My boyfriend asks if we can upgrade our tickets so we can stay seated(again the chairs were 98 percent empty)

And she tells us that we’d have to pay $100 EACH

One HUNDRED DOLLARS? EACH? For 2 chairs? That’s almost double the cost of our 2 tickets to see the show.

I get policy is policy, but come on. 200 dollars to sit down for not even an hour? When there’s literally plenty of empty stools in the back that patrons could easily use?

I would understand if we were taking someone’s seat but they had been empty all night and clearly no one was coming for them. Idk, I just don’t get it and that partially ruined the experience for me. We are all human and I don’t know why this venue is SO OVERLY strict over 2 people sitting, when there was not even an hour left of the show and the seats were empty.