The 4 star is SOLELY for management and service!! The food was trash. 1st off ,it came out so quick it had to already be precooked( my opinion). I sent back the chicken strips because they were old and hard. I got the burger! Was precooked and slightly warmed. I thought It was the cold tomato but no it was the inner burger that was still cold with no flavor At All. The only thing ok was the fries. Because we HAD to order food I just pushed it to the side and watched the game! My waitress WAS AMAZING!! When she saw I was not satisfied she got her manager. He WAS AMAZING! I chalked it up as a lost before he even came over. Between paying $40 to park behind the building, waiting at least 20 mins too get in then the food, I wasn't going back. The manager apologized, took both meals off my ticket and bought me a drink and nochos! Best customer service Ever! NOW the drinks.. Are watered down( in my opinion) $16 for a margarita that taste like juice, then a long island that has 3 liquors in it taste like Juice flavored water. I'm extremely happy I did not have to pay for that last drink! $61 total was worth the customer service. That's it!!
AND this Was Not a sports bar atmosphere! This was a social club full of ppl happy to be out!! Myself and 1 staff member did more cheering than the whole place. I screamed at a good play and scared the ppl next to me. The eagles fans were louder than them. I'm a die hard! I left with 9 mins to go so I could be around more enthusiasts fans. All this combined brought my spirit down. This is more of a after game place! Sorry Not Sorry!! At least have your staff cheer at good plays to get the crowd into it!! After we started more ppl joined in! I'll definitely blame this whole...
Read moreMe and my son n law crossed the street from a concert at A@E to this place to have a bite to eat and maybe wind down from the great SteelPanther show. Was a lot of fun. I haven't danced that much in 5 years. Good service and the other patrons were great. Even the younger folks on the dance floor had no problem letting do my thing (dance the 80's way). Lol! Problem was when I seen my son n law being grabbed by two guys I naturally went to his aid only to be snatched up from my left and right by two other guys and escorted out. I didn't resist and was told by a Pitts police officer that we looked as if we were intoxicated and maybe we should leave? Well so is half of everyone else there! I shook the police officers hand and told him to have a good night. It wasn't until morning and I realized my left wrist felt like I twisted it. 2 days later on Monday morning I notice some bad bruising on my biceps. The bouncers did a number on me. I remember me being lifted off the floor(I'm barely 5'3") and carried to the door. I told them not to hurt me because I had shoulder issues. I later spoke with my son n law and he showed me he had suffered the same injuries from being escorted out.. Now not to say the bouncers weren't doing their job but maybe they need to be taught better on how to handle certain situations. Especially when we weren't even causing any problems. I probably won't be back to Tequila Cowboys. But the staff should be better trained to avoid a lawsuit! Keep it classy...
Read moreFeel free to go here if you want to get randomly kicked out by some over zealous fake security staff. I went in with my fiancé and a group of friends this last Saturday night (16 December). We couldn't have been there any longer than a half hour. We ordered drinks and hit the dance floor for a few. My fiancé and I both proceeded (at the same time) to use the bathrooms. We parted ways. I went to the men's and her the women's. As I was washing my hands, a security staff grabbed my arm and escorted me out to the front entrance. I asked what the reason was and they stated it was because someone said I went into the women's bathroom, which obviously was impossible. They then proceeded to change the reason, stating it was because I was stumbling. At that point, I had maybe half of my beer. After realizing I was nowhere near being inebriated, the head security staff was going to be a nice guy and "let me back in." After asking to get the specific reason as to why the establishment had embarrassed me like that, he got offended and said I wasn't allowed to come back in and then called the off duty LEO over. The only valid excuse he could give me was that it was private property. What a joke. I am a taller, athletic guy, so when I asked if they had simply profiled me for that reason, they then correlated that to racism. UNREAL. Horrible experience and the security staff are a bunch of B Rate players looking for a good ego trip because they are bored. This place is an...
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