Goodwill ~ Redwood Empire — Attraction in Rohnert Park

my mother and I were standing in line when the tag on my moms shirt literally fell off when she was getting it out of the buggy. My mom picked it up and told me in front of the register that the tag just fell off. I told my mom to tell the lady at the register and that it should be fine. Well my mom got to the register and started telling the lady that the tag fell off her shirt but the older lady working there immediately cut my mom off mid sentence and accused my mother of changing the price on the shirt and she would not accept the tag my mom handed her that was once previously attached to the shirt. She told my mom that she would either have to put the shirt back or pay full price on it because the tags are “secured pretty well” and “don’t just fall off”. Needless to say, we were not concerned of the price of the shirt and we were willing to pay however because she accused her of changing price, we just walked away buying nothing. They don’t even have the prices on the clothing, just colored plastic, so that isn’t well organized. Also they need to start having 2 people at the register to help with the line. Especially if the one person doing it is new to the job. Another lady before me got a pot that was labeled $1.89 and when she put it on the register the same older lady laughed and told her “no way that’s $1.89, it needs to be $9.89” and changed the price then and there. The lady buying the pot was very confused by what happened but didn’t say anything. CLEARLY though the pot HAD a label on it already marked $1.89. It’s a pot for crying out loud. She could’ve gotten a brand new one at...

This place is a joke. First I find pants on a rack advertising they were $4.99 and they don't have a tag. But they were my size so I tried them on. They fit and would have worked for my new job. However when I ask the price I'm told $6.99.I said sir these came from that rack labeled $4.99. He begins to argue with me then tells me I probably removed the tag then he goes to the dressing room I came out of. I said excuse you. Then the manager tells me they are boutique pants and that if I want them they are $6.99 and the sign doesn't matter. I am like whoa. First let's mention false advertising illegal...then lack of customer service just plain rude and third it's a thrift store that gets items donated for free and is run by volunteers. And the cashier just wants to argue instead of sell the item in other words can't do his job right. Do...

Goodwills in Santa Rosa. Worse place to donate. Jacked up merchandise for profit making. CEO gets paid 6 digit numbers plus a yearly bonus. This is a for profit organization regardless of what they say. They do hire people with no jobs/skills to prepare them for the future. However; if CEO does not like you they get rid of you. They have a policy where they can let you go for no reason. In the main office people are overworked due to lack of staff. Since CEOs goal is profit, one at times are doing 2 peoples jobs. Goodwill Board needs to investigate CEO on all the constant hiring and firing. CEO has been there a very long time so they trust her too much. CEO also has demeaned and belittled...