DABS Utah State Liquor Store #02 Sugar House — Attraction in Salt Lake City

I've stayed for 3 months here in Utah with my wife as tourists. And all the experiences of the city and the people here were brilliant. Until today. I don't drink myself, but all this time we had such a wonderful host, who enjoys wine. So I decided to get him a bottle of good Australian red wine. So when I was just about to purchase it at the register, the woman asked me for ID. Well, I'm 35 yo, and I don't carry my foreign passport for security purposes. But I presented them Rusian drivers lisence (which had English subtitles on it), International Drivers Permit (which was accepted all over the world as an official document, also in English) in original, and showed the picture of my foreign passport in my cell phone, where my name and the date of birth corresponded everywhere. So It was obviously clear I'm that person, and I'm 35. But the woman just didn't accept it. I asked for the manager, but instead of helping me, he just backed her position. We had a very unpleasant arguement in front of probably 20 customers, and I was expaining to them, I couldn't be possibly near that drinking age (21). It seemed like people, who worked there, just turned off their brain, sight and commen sense. Like mantra they were telling me for half an hour, they needed to see the PAPER PASSPORT in original. Which I couldn't possible do, because I live far away from the store, and wasn't planning to spend all my day driving back and forth only to satisfy the stupidity of the sales-person and her manager. Don't get me wrong. I'm not against the law. And I totally respect the American law, which doesn't allow to buy alcohol for if you are less than 21. But I'm against stupidity. If you see the MULTIPLE evidence, that a customer is MUCH older than the drinking age, the OFFICIAL evidence, IN ENGLISH, why you still let the person down?! Excuse me, but there are also other documents, than American Passport, American ID plastic card, American Drivers lisence, and other American stuff. There are people from Europe and other regions visiting your store and your city, and they don't want to be discriminated like that. I'm not obliged to carry my passport everywhere, just like most Americans don't do. You guys should have accepted other kinds of my ID, just like every other organization in any country would! We are planning to go back to SLC eventually, but we will never ever visit your...

Let me tell you, that was an experience!! I am 64 YEARS OLD and went to this store tonight to purchase some wine. I was accompanied by my 65 year old husband and his 67 year old brother. None of us had had a drop to drink when we walked in there. As I often stick my ID in my pocket rather than carry a wallet or handbag, I ended up at the store with no ID. Realizing that they ID EVERYONE, I told my husband that he would have to pay for the wine. He pulled his out and showed the cashier, who then turned to me and asked for mine. I told him that I was not carrying it, and he informed my husband that he could not sell it to him either!! Of course we were all so simple, that at that point my brother-in-law chimed in and said, "Oh, I'll just buy it". He told us that was also impossible. Why? "Because I know what you're trying to do," he replied. "Well can I just go get the wine myself and pay for it?" The cashier told us no our only options were to go purchase it at another liquor store across town, or take me home and come back to buy the wine.

We left the store feeling like we had crossed into the twilight zone. As a last resort, I remembered that I had a temp paper ID. It was expired, but it showed my picture and my birth date and I thought possibly that would be acceptable, but I was wrong.

We are a state/country of necessary laws which I respect and abide by. This however, was the most absurd situation, which surely is based on some new statute that would be rolled back immediately if the state were to be hosting the Olympics (for example) in the near future ... just like the laws were so conveniently changed in 2002.

Conservative lawmakers in this state are such łoathesome...

Terrible experience here today. I purchased some hard seltzers, and then upon getting to my car, i realized that i had purchased the wrong variety. i went back into the store to get what i needed and return the other seltzers. the nice cashier called for a manager because she wasn’t authorized to do returns. the manager barely even looked at what i had to return, and definitely didn’t look at my receipt to see that i’d purchased the item 2 minutes earlier. she told me she couldn’t accept returns on seltzer, to which i replied “it doesn’t say that on the receipt.” she rudely tapped the sign behind the cash register that said “no returns of wine, beer, or cream liqueur,” to which i replied “it doesn’t say seltzer.” she said “seltzer is considered beer” and proceeded to walk away. she was incredibly rude and completely made up the return policy rules. i know these are state-run operations, but it seems like they’re being run by a mafia if rules don’t apply. i even looked up the return code for alcohol in Utah and it says nothing about hard seltzer not...