My husband and I have been shopping around for new mattress for nearly a year now. We have been to several stores and have surfed the internet for countless hours researching different brands of mattresses, as well as reading reviews. We both have different physical ailments that causes us to suffer sleepless nights. After spending more hours that I care to admit to, rolling around on mattresses and trying out different adjustble bases, we finally found something that we both agreed upon. The purple mattress on an adjustable base. Now to get it at a price that we could afford. This is where Avery Gibbs, at Denver Mattress in San Angelo Tx, comes in. We gave her the run down of all we had been through, what prices we had been offered, and where we needed to be financially. She listened patiently, answered countless questions, talked to supervisors, worked numbers, and got back with us on the same day, to let us know what she was able to do for us. We made a trip to San Angelo to meet Avery and again, she answered another 100 questions while my husband and I spent every bit of an hour just rolling around on the purple mattresses, going back and forth between the purple 2 and 3. Am I pleased? Absolutely. Let me tell you what Avery did for us. Avery was able to help us both find a mattress that worked for us individually, get both of our bases, each with a 10 year warranty, mattress protectors along with delivery and set up for less than the cost that any other store had been able to offer us. And even offered us a 5 year, interest free payment plan. Avery and her co-workers at Denver Mattress in San Angelo, Tx. more than earned this 5 star rating. Thank you all so much. I can't wait to find out what it feels like to actually sleep and wake up...
Read moreJohn Parker is the best of the best! He spent hours with us trying to figure out what we wanted. He is very knowledgeable of all aspects of his position. He did not seem like a salesman to us. He was like a family member trying to get us what we needed for a good night's rest. He even came to help deliver our mattress on his own time. His willingness to help his customers is by far the best! He will do what it takes to make sure everyone is satisfied 100 percent. The mattress is amazing! Everyone should save the hassle of going to other places, and go to John Parker at Denver Mattress. You will not be disappointed. With their guarantee there is not a risk of buying a mattress ,and not being satisfied. The customers come first. This is the way it should be. This is our number 1 spot to get what we need. Thanks for everything! As it was stated to me by John Parker....you spend a third of your life in bed. You need the right equipment to ensure Good health and a happy life. Go see John Parker, and he will treat you like family not just...
Read morePerfect first-time experience purchasing a mattress. Not only was my sales associate knowledgeable about the products available, but he was also able and willing to answer all of my questions regarding all the options available (mind-boggling number of mattresses). He is the person I will deal with for all my purchases at Furniture Row. Update: (Two weeks later)I received a call from my favorite sales associate at Furniture Row to let me know that the pillows I had forgotten entirely about were delivered to the store and ready for pick up. I explained that the mattress wasn't as comfortable as I had hoped it would be, and He reminded me that I could return or exchange it and That the delivery men would take the mattress back for me. I can't believe that a business cares so much about a customer AFTER they have been payed in full! I can not say that about another major home furniture store. If you want Old Fashioned Customer Service there is only one a place to go “FURNITURE ROW.” Thank you so much for your...
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