A Perfect Touch Massage — Attraction in Savannah

Having not seen family in close to a year, we had a family vacation from out of town and planned a girls day of massage and facials for 5.

Pleasant experience from initial booking to check in. AFTER payment (including tip left) while waiting for my massage to finish as I was last one out, they took my mother to a private room and would not tell my sisters why.

The masseuse deemed my mother had LICE from massaging her scalp (dry skin/dandruff from recent hair coloring). She stated she saw something come from her head and saw it move.

The manager and masseuse took her back and searched her head with a flash light to look for lice which they confirmed she did NOT have. They’re rationale is it is standard protocol to check the client for lice to protect the client and others. That it is their duty to let clients know if they have lice, suspicious moles, lipomas, etc.

As a registered nurse, I will say I completely disagree. You are paying for a service and if there are concerns, shut the room, and perform appropriate cleaning rather than humiliating a customer because of your non-medical opinion. You are NOT a dermatologist, a medical doctor, or a medical facility to do more than your scope of practice which is massages, facials, etc.

I am fully aware of isolation protocols, and protecting the public as this has been my occupation for many, many years. The manager states this is standard protocol to check the clients head for lice if they are suspicious. All five of my family members who live in different states have gotten massages MANY, MANY times over the years and NEVER ONCE had an incident like this happen or even heard of such a standard of practice.

My mother was humiliated and in tears when she told us in the car. She didn’t tell us while we were in the building because she was so embarrassed over this incident and wanted to get out. We did call as soon as we found out upset over the situation, but manager stands by their decision despite us explaining the inappropriateness of it. You pay good money to have a relaxing service and have something like this happen.

I truly am not one to leave reviews; usually only for exceptional good things. In this case, this was exceptional wrong and I want future potential clients reading reviews to know what can potentially happen.

Long story short: you are consenting to being medically checked (their rationale, not mine) if they deem it necessary. Fine if that’s your thing, but we, for obvious reasons, will not be returning when we are back in town and will seek...

I have been here twice. My husband gave me a gift card for 2 separate services for my birthday. The first was a 90 minute hot stone message. It was amazing. Drool on the pillow amazing. I felt so relazed and just the weight of the world taken off my shoulders. She played relaxation music and really took her time on each portion of my body. Highly recommend going to Misty for a hot stone message!

The second time I bought my husband for a couples swedish message. The room was super cozy and relaxing again with relaxation music and a rain sound mechine. They gave us plent of time to disrob and get comfortable. My message table was even heated which was a nice touch. Except that the actual message was less than satisfying. I have only had one other swedish message so I didnt have a huge reference point for how the swedish messages should feel but multiple times she actually hurt my back where I was hurt, like someone punched my side. I figured this was just part of the "deep tissue" or something, but afterwards I asked my husband if his hurt him and he said no, it was so relaxing he feel asleep. There is no way I could have fallen asleep with the pain spots on my back. Well fast forward I have been sore for 3 days, to the point where if I move my back to strech it sends pain down my back. Iv never had a back message that left me hurting after. They did give us cold water bottles after.

We will will be back for sure but for hot stone message with Misty and Toni(who did my...

I dealt with rude service over the phone after being denied my massage since i'm in my first trimester. No where are you asked to read and sign a medical allergy/pregnancy disclosure. They decide to tell me within 24 hours that they are NOT allowed to touch me due to insurance. Well lucky them, they told me that under 24 hours so they charged us THE FULL PRICE without an option to reschedule or sign a waiver. They are spiteful, greedy, and coniving people and i will be sure to turn all my friends from this kind of service/business. Edit to Add** I was never told you had a “maternity policy” to begin with. I was NOT offered to reschedule, she said I must have a doctor’s note upon arrival on a SUNDAY(which can not happen) or y'all can NOT work on me period due to insurance reasons. Your website does NOT clearly state a maternity policy, anywhere. You must book over the phone, and I was never told. It also does NOT mention it in your client intake form ANYWHERE. We NEVER received the opportunity to reschedule, therefore forcing us to cancel. Common sense, we would’ve rescheduled if it was offered, once I was past 12 weeks? You do NOT disclose any maternity/medical policy upon verbally booking. I’m still greatly unsatisfied with how your business is ran and your...