Shipley Do-Nuts — Restaurant in Sugar Land

Horrible customer service don’t speak English very well and sold me a cold donut…. I got my donut at 6:20am in the morning meaning they bake fresh dough into donuts … as i grabbed my donut I noticed it was cold and I bit into it was hard and stale . So when I called up to the place , and told them why they serve me a cold donut the manager said I was suppose to ask for fresh !!!! BS I told them I said every day is suppose to be fresh baked you don’t serve no one a cold donut from the day before… basically if you want a fresh donut you have to say fresh donut.. that’s nasty and the establishment needs to be penalized for it .. that’s a lame excuse and fault on their end… fresh is fresh I’m buying so it includes fresh served donut or kolache or coffee… don’t eat there !!!! They serving cold stale day before donuts …. And they had an attitude when in the one who ate it and...

Called over the phone just before I drove down here (only shipleys around me that was open at the time) and asked the Spanish lady (cause obviously that’s the only ethnicity that works this job) if they had the Oreo cookie filled donut and she said yes… I drive all the way down there and when I speak to the same lady she seems confused about what I was asking , so I have to point to the POSTER in their store with the Oreo cookie filled donut showing… and then proceeds to tell me they don’t have it…

Look I understand that these Spanish folk can’t get any better jobs besides serving donuts and thats fine, but can you please teach them how to speak and understand English? Or at the very least teach them about what products they sell in the store? That’s shouldn’t be too...

Heavenly donuts! Oh, wow! This is the best Shipley Donuts I’ve been to. I was just passing by for coffee on a cold and rainy winter day. The Glazed Donuts I bought was just the best that I could have eaten a dozen if they were calorie-free. LOL. I didn’t realize they bake their donuts all day so that they were warm, soft, and just so enjoyably delicious. I guess many of their customers have discovered this as I saw several come in during the short time that I was there. The workers are friendly. The dining area is clean. Coffee is also good. You’ll find parking right in front of the shop. I discovered a keeper! I’ll definitely stop by every time I’m...