The Moon — Attraction in Tallahassee

I have been going to The Moon since I moved here in 1994, that's 27 years of crazy fun Friday nights!! HOWEVER, I will never go back! I purchased live event tickets for a show in late Feb 2021; with Covid, I had to buy 4 tix to have the table. I gave the tickets to 2 couples very dear to me for Valentines Day. A week before the concert, one couple tested positive for covid and the other couple quarantined. I made numerous attempts to contact The Moon, email and phone) to get a refund. After I received no comment, I requested a refund from the ticket facilitator. They replied 10 days later to tell me my request was denied and I purchased them knowing they were non refundable.... BUT, their website says with a refund request, they will contact the venue for approval. SO, back to THE MOON LIES THE BLAME. Everyone has been affected by Covid in numerous ways, I think it is completely UNACCEPTABLE, for what use to be my favorite night spot, to not even respond to my request. It was a great table on the center floor; I am sure someone sat there and they probably even resold the seats, YET, still no reply from the MOON. They did not even offer me a credit for a later date event... they just kept the money! It is a shame my friends could not attend, especially because of covid, It sucks that I could not get my money back, but even more disturbing is that I received not the first reply, or option from them. I would expect much more from a venue that has been around so long and is a staple in this market! And, I guess they needed the $145 really bad to pay...

I rented the lounge for a private event and had an absolutely terrible experience. The bartender was late, the DJ was unprepared, the owner was belligerent and drunk, the owner complained about having to clean up our catered food after we already offered to clean up ourselves, the owner was rude and derogatory to our charted bus driver, and they did not abide by the rental contract as they kicked us out 30 minutes earlier. Completely unprofessional and we were extremely disappointed with the horrible owner. I do not recommend this venue to rent for any event! The only reason it even has one star is...

The Moon is very versatile venue! In my younger days, I spent many Friday nights hanging out at Stetson's, and have just recently returned for my daughter's first dance recital. I wondered how a children's dance recital would fit into this venue but I was very pleasantly surprised to see that the venue has been updated and cleaned up. They have drapery to cover the bars on the main level and nice space to set up all the chairs in the audience. The sound system, visuals on the screens and stage were all top notch as well. I'll definitely consider attending more concerts and...