Awards4U — Local services in Tallahassee

If I could use the option for ZERO stars I would!!! I ordered items to use for a vendor fair and I gave the sales rep the specific date that the event would occur. He assured that the order was being placed in time as I mentioned potentially using another company. 2 days before my event, I had to call to get an update to then be told that my items weren’t due until the following week b/c “no firm in-hand date” was given to know that the items were needed by a certain time. Needless to say, I only was able to receive 1 of 3 items ordered for my event. But the worst part is, one of the sales rep offered to give me Awards4U branded promotional items to use at the vendor fair to replace my items when I’m there to promote MY BUSINESS. As if that’s a favor to me?

So the following week when I was told my items would be ready to pick up, I again had to call and follow up on the status of my remaining order. Although the sales representative said he checked on my items last week, the day of expected delivery to complete the order, I’m then told that 1 of the items was on back order. How was this not known just last week? The order was placed on 9/8 w/ an estimated 7-10 day production time frame.

Out of the 3 items, only 1 was satisfactory! The other items received were unsatisfactory as the ink was smeared on a large quantity of...

Good afternoon, My name is Randi Rodriguez and I am the owner of a local business in town. I want you to know that today we had a little bit of an emotional problem that one of your employees went above and beyond to help with. I walked into your establishment today at about 4:30 pm. After finding out my autistic son was the only child in the class who did not receive a certificate or award I walked into your shop heartbroken looking for any resolution that I would be able to give to my son. An hour before closing your employee "Kathryn Buford" looked at someone and said if you get me the parts I will build it myself, referring to a trophy I had picked out. She confronted me and made my heart feel so much better knowing i was going to take something home that was going to a child of disability. She did it not for $10 the little plastic trophy but for a parent who didn't want their child to be sad. I want you to know that Kathryn earned our business. I will now use your company for all our promotional needs as well as for awards for my employees. In today's generation everyone is after the $$$$ but today Kathryn not only closed the deal but reminded me that there are still people out there with great hearts. You employ one of them, her name is...

Once AGAIN, I was saved by the "Sorceress of Success"!!! After a panicked call from my director, I was tasked with finding a suitable gift for an employee retiring after 42 years of service. Ok. Now, the panic was needing this personalized gift within 4 business days...initially, AND it was already 4:45PM on a Monday! My first move was to pull out Kathryn's business card and make the call, prepared to beg for a miracle. As always, she calmly walked me through Awards4U's rush process, ensuring me that they could make that miracle happen, and we found the perfect gift! Exhale...until my director called me back, saying I needed to have the gift ready for a Friday presentation instead of the following Monday. Really??? I called Kathryn back, knowing my luck had already been pushed beyond reason, and asked her if there was anyway to have the gift ready by 9:30AM that Friday? True to her name on all counts, the Sorceress worked her magic and made it happen! If there were more stars, I would certainly select them. I have always had excellent experiences with all Awards4U staff, but Kathryn Buford stands out with her knowledge, professionalism, ...