KopTee - Custom Apparel — Attraction in Upper Merion Township

I find it hard to believe all these positive comments were written by real customers. I have ordered beautiful custom shirts online from Cafepress for many years and they have outstanding customer service. My husband bought me a custom shirt here as a surprise for my birthday. First of all the material of their tee shirts does not compare to the shirts from Cafepress. They are the type of thin cotton you get on the boardwalk. The girl who helped him, after looking at a recent picture of me that he brought and listening to him boost about his “busty” wife, advises him to buy an xtra-small COTTON T-shirt that honestly didn’t fit my grandson. I brought it back and at first I thought the customer service was so good that I planned on having a shirt made there next month for my husband’s birthday. Also my husband needs hats for his office so he was going to get them there too. We really value good customer service and we like supporting stores at the malls rather than ordering online when it’s possible. The owner and his son helped me to get a larger shirt although there were very few mediums and mostly white tee shirts rather than the choice of colors you see online but I settled on a large in white and figured my picture would spruce it up. They were having trouble cropping the original picture my husband used so we substituted another picture of my dog from my phone. I thought all was fine and left and thought it nice that they gave me back the tiny shirt with the first picture of my dog on it. The son joked that maybe I could just hang it on the wall because it was so small but I told him maybe my little 5 pound dog could wear it. As I was walking towards my car they both came running after me. Can you imagine? The owner actually took back the original shirt and wanted me to pay for it and offered to let me keep it at 50% off the regular price. Really sad and I will never go back. I’m not sure what they will do with a shirt too small for any adult with a picture off my dog on it. Almost reminded me of years ago when those salesmen would try to sell you portrait packages of your kids and tell you they would throw your children’s pictures in the trash if you didn’t buy them. A women who was watching stopped me and told me there are several customized teeshirt shops at King of Prussia Mall. This is the one near the Rite Aid. Hopefully the other ones have better customer service but if not try Cafepress online. This is no way to...

Today I needed some Custom Shirts made in a HURRY for a bunch of our school friends as a classmate was in town from Atlanta, GA. I walked in with the words I wanted on the shirts, shirt colors and various sizes. MEHMET, the Manager "guided" me through what they would look like by showing me the graphics on the PC. With the help of his team member - he made all 5 shirts in less than an hour. THEY LOOK FANTASTIC !!! Great customer service, a super price and they treat you great - what a SUPER CUSTOMER EXPERIENCE! T-Shirts, Hoodies, Sweats! MEHMET and his team do EMBROIDERY, VINYL, HEAT PRESS and more. I even texted MEHMET a picture for one of the shirts....and he put it on the shirt with NO PROBLEM! You have to stop over to Custom Apparel at the King of Prussia Mall near Dick's Sporting Goods -...

Medina was extremely helpful and has the best customer service I’ve encountered from these kind of tshirt stores!!! When I had questions, she was very thorough and even suggested alternatives to make my designs better. Super awesome! Even when the store had several customers at a time, she always exudes professionalism with a smile on her face. The work she does is quality and I would recommend other customers to come to this store to have a T-shirt made In fact I had come several times to make a few shirts before I had a trip to Disney. It was Star Wars themed and they came out spectacular.

Even more, the pricing is extremely fair and Medina was very helpful in clarifying costs and all questions until I knew for certain of the...