Dama Wines — Attraction in Walla Walla

I was excited to return and support a woman-owned local business, but the experience was deeply disappointing. We arrived at 5:15 PM, 45 minutes before closing, and were abruptly told no tastings were available, which was understandable. What wasn’t acceptable was the rude and dismissive attitude from the woman with gray hair and glasses working, who rolled her eyes and made it clear we weren’t welcome.

I’ve visited before, felt warmly welcomed, and even purchased bottles, but this experience left a sour impression. She also turned away another group of four right after us. It’s hard to understand why someone so openly dismissive and unwelcoming would be the face of the business. Sadly, I won’t be returning, and I wouldn’t feel comfortable recommending this place to others after...

Probably the best GSM you can ever taste!!! Smells like heaven. Now let’s talk about customer service - I asked my friends why this place was highly recommended but only had a 4.5. It’s the customer service y’all. The lady that served us today (7/26) clearly does NOT want to be there. For such a great wine, I would expect some hype and excitement from her. Also, I ordered a glass of the gsm and this woman gave me a tasting size. I paid full glass price for about 3oz. Had to call after to ask what’s a glass size. She did confirm - a glass should be 5oz. The wine was great, but I recommend that you buy a bottle and not endure their...

The wines are great. But the woman working the night we came in was not. Very rude and ignored our group. She had one other couple she was tending to when our group of about 10 came in. She poured our first tasting and walked away for almost 10 minutes before coming back. When we told her we needed to hurry a bit as we had reservations in just a few minutes at Public House, she rudely replied that every time she checked on us we hadn't finished the last wine (she hadn't checked on us at all). Which was sad because I really enjoyed the wines. Hopefully we can visit again and she won't be there. Or she will be having...