U.S. Bank Branch — Attraction in West Chester Township

I don't know how the government permits this bank to remain open.

They tell me there shouldn't be a lien on my house- but there is. They tell me I have to fax their lien office and someone will call me to remove it, but my faxes go unanswered. They tell me they can't help me, and that there's no one that can... just a fax number that I can send my personal information to and hope someone responds to me.

How do you put a lien on my house, and then not even tell me who I need to contact to remove it? I don't even have a personal account with the bank.

Avoid this bank at all costs. I've never heard of a bank doing such...

I was just in the Drive-Thru at this location. I was making a deposit in the Drive-Thru. They took the deposit and said please be patient, I am helping a customer (which I took as one customer) I will be right back with you. Ok . I ended up waiting in the Drive-Thru around 20 minutes. Waiting for her to bring back my deposit slip. I don't know if they're short-staffed or she's the only one working but that was just way too long to be waiting. It cost me to be late for my lunch break at work because I waited there so long when I was the only customer in the drive-thru.....

If I could give less than one star I would. Long waits in the ONLY open drive through with NO Other customers. Requested a withdrawal in certain denominations but didn’t get it. (I guess the vault is too far away to get requested bills) Got money in an envelope with the WRONG name on it. Please hire more help! Please open your bank, most everyone else is open why not US Bank? Only went to Union Center branch because Cox Rd. Hasn’t reopened yet and doesn’t even currently operate a drive through lane. Come on US Bank. We are about to...