Game X Change Wichita Falls — Attraction in Wichita Falls

Unfortunately, this place has really lost its way and is now one of the worst places (and unfortunately one of the very few in the this immediate area) to buy old, retro games, old movies, and similar items. They have gotten rid of their entire DVD collection and now only carry Blu ray and 4k. This was one of the big reasons i, and others, would visit, to try to find old cheap movies so we don't buy them online. But for some bizarre reason, they've done away with all their DVDs. Why they couldn't have put them in the corner of they were taking too much space? Who knows. They seem to be focusing their entire business model in anime, manga, action figures, toys and comics.. Instead of - oh, i don't know - GAMES... TO EXCHANGE? .. LIKE THEIR LITERAL NAME IMPLIES!?.... What a crazy idea!

And the worst part about this establishment is that as far as the game portion of their business model is concerned, they go off of "whatever the online auction market value is- that's how we price our games". Therefore, if you're looking for an old game from an old console, be prepared to pay exorbitant prices because - "that's the market value of it" even if it's a 35 year old game, in TERRIBLE condition. One time I bought a game and was told the game was "supposed to be 5$ higher, but they forgot to change the sticker, but he would honor the price on the sticker" - as if I'm lucky and he's doing me a favor.

Ultimately, prices are NO BETTER than you would find on eBay, Amazon, or any other place for used video games and/or consoles. So what's the point in coming here, other than the "convenience" of not waiting an extra couple of days if shipping if you buy the item online instead.

Bottom line is that this store is NOT customer-oriented. Its only purpose is to make the most profits from unsuspecting customers and from people who, i suppose, don't want to wait the extra 3 days to get the items from eBay. Staff is not really friendly and most times are unhelpful and sound like you're inconveniencing them. Do not recommend coming here for...

Don’t recommend purely because of the store manager. All the employees there are actually awesome and great. Yesterday I purchased cards and candy, I made note to an employee that he had I believe it was 5 of the same promo card all in roughly the same light play condition. I asked him does it make sense that one is priced at $3 and the others ranged upwards to $15. He looked at them and informed me he would have the manager check them out. Today I went there to purchase a card I was thinking about buying, that same employee informed me that he brought to light those promo cards to the manager and the manager asked if it was me because I am not afraid to look up pricing and inform them on what they are selling is actually going for. The manager informed the employee that they will not do business with me anymore so I couldn’t even buy the card I was there to buy today. I contacted another location and the employee there is going to get his manager to get me an email to contact corporate or customer server since there isn’t anything on the website or card to do so. I have made purchases at this location and to just say they can’t do business with me anymore simply because I point out pricing on some items is actually ridiculous. I don’t usually do reviews like this, but I’m not going to let this happen to me without talking to the actual company first. Again the employees there are actually awesome and I have had no problems with them. I will update this after I hear from corporate about this situation.

EDIT 1: quick update, other locations have been amazing when I contacted them, luckily a district manager was at one of them and informed me on how to contact corporate. Will update once I...

would not recommend, i had gone to this store because a friend of mine that had bought a ps5 controller, at full price, for a USED ps5 controller, he had given it to me because the controller was having range issues. i popped it open and sure enough the antenna was disconnected, not just disconnected but someone had clearly CUT it. i thought it was kinda strange, as if the full price for a used ps5 controller wasn't scummy enough, figured it was maybe a coincidence, but i wanted to be sure since i used to go to this place as a kid and it would be a bit sad to see them adopt these scams. so i did a little investigation and decided to buy a controller for myself. went to the store and bought a xbox series X controller and took it home. i connected it to my pc and sure enough, to my disappointment it was having connection issues. i managed to patch the wire and replace the joys with hall effect sticks and it works fine, but this is some scam. buy a controller at full price and then return it for in store credit, forcing you to buy something else, do not...