Hotel Petr — Hotel in Prague

Unpleasant Stay Due to Discriminatory and Rude Staff BehaviorI had a very disappointing experience on the last day of my stay, which overshadowed what could have been a decent trip. Most staff members were polite, but one older male staff member (very thin, wears glasses) was shockingly rude.When I politely informed him I might check out slightly late (past 11:00 am), he immediately responded in an impatient and condescending tone, saying, “I’m busy now, what do you want?” I apologized and assured him I would be as quick as possible. I checked out at around 11:15 am, handed over my room card, and thanked him. Then I overheard him loudly telling other staff and guests, “This person checked out so late, I’ll try to let you check in soon,” clearly referring to me. It was unnecessary and unprofessional.As I was picking up my luggage, I found an apple I had forgotten, so I quickly rinsed it using the sink nearby. He suddenly shouted at me, saying, “Do not use that, this is my space. You’ve checked out and are no longer our guest. These things are not provided to you anymore.” I was stunned—never in all my travels have I encountered a hotel staff member behave this way. I calmly responded, “Sorry, I didn’t realize I needed your permission to rinse an apple. Thank you for the reminder.” Instead of defusing the situation, he escalated it further, involving other guests and loudly claiming that I caused delays in their check-in. I pointed out that check-in starts at 2:00 pm, and it was only 11:30 am, so his claim was baseless.What was most upsetting was that I felt discriminated against. He seemed eager to serve the (white) guests waiting on the sofa, but treated me with hostility. As an Asian guest, this felt personal and inappropriate.Other Issues:Breakfast: The quality was disappointing. The hot milk tasted sour, and the fruits looked like they were cut the night before. I've stayed at smaller and cheaper hotels in Europe that offered much fresher and more appealing breakfasts.Hairdryer: Extremely weak—took nearly an hour just to get my hair halfway dry.Room Design: The room had a noticeable echo, and there was barely any space to place or open a...

I had a very disappointing experience on the last day of my stay, which overshadowed what could have been a decent trip. Most staff members were polite, but one older male staff member (very thin, wears glasses) was shockingly rude.||When I politely informed him I might check out slightly late (past 11:00 am), he immediately responded in an impatient and condescending tone, saying, “I’m busy now, what do you want?” I apologized and assured him I would be as quick as possible. I checked out at around 11:15 am, handed over my room card, and thanked him. Then I overheard him loudly telling other staff and guests, “This person checked out so late, I’ll try to let you check in soon,” clearly referring to me. It was unnecessary and unprofessional.||As I was picking up my luggage, I found an apple I had forgotten, so I quickly rinsed it using the sink nearby. He suddenly shouted at me, saying, “Do not use that, this is my space. You’ve checked out and are no longer our guest. These things are not provided to you anymore.” I was stunned—never in all my travels have I encountered a hotel staff member behave this way. I calmly responded, “Sorry, I didn’t realize I needed your permission to rinse an apple. Thank you for the reminder.” Instead of defusing the situation, he escalated it further, involving other guests and loudly claiming that I caused delays in their check-in. I pointed out that check-in starts at 2:00 pm, and it was only 11:30 am, so his claim was baseless.||What was most upsetting was that I felt discriminated against. He seemed eager to serve the (white) guests waiting on the sofa, but treated me with hostility. As an Asian guest, this felt personal and inappropriate.||Other Issues:||Breakfast: The quality was disappointing. The hot milk tasted sour, and the fruits looked like they were cut the night before. I've stayed at smaller and cheaper hotels in Europe that offered much fresher and more appealing breakfasts.||Hairdryer: Extremely weak—took nearly an hour just to get my hair halfway dry.||Room Design: The room had a noticeable echo, and there was barely any space to place or open a...

＜＜今回の宿泊を、一言で言うと？＞＞ ◆Prague観光拠点として、好立地【5th floor(6F)＜/6F建て＞『51』double＜←single＞ bed room＜屋根裏部屋＞(北西【中庭】向き窓)△×××××【総合評価:『①＜←④←⑦＞(/10)』に⑦連泊】。

＜＜especially good＞＞ ◆Prague観光拠点として、好立地。◎ ◆early check in 開始時刻【14:00〜】よりも前【12:30頃】にcheck inさせて貰えた。◎◎◎ ◆air conditioning(冷房) の効きが良い【最低設定可能温度:17℃】。◎

＜＜especially pity＞＞ ◆(chack in時対応した)male reception staffに(security上の観点から⑧連中『清掃一切不要』&『hotel staffの自室侵入禁止』を念を押して依頼し承諾を得た上で、かつ、自室door outside nobに『D'ont disturb tag』を常時掲示していたにも関わらず、＜⑦(/8)泊目am【20240530(木)11:45頃】＞約②時間の外出の間に『female manager & female cleaning staff』が、自室に『無断侵入』していたことが判明(帰室時、自室内電源がほぼ総て切られていたことで不審に思い問い詰めた結果最終的に判明)【宿泊客が(事前に)理由を告げた上で『無断入室禁止』を強く要望していたとしても『hotel staffによる無断侵入が状態化』している可能性が非常に高く、今後安心して宿泊出来ない】。××××××××××××××××××××××××× ◆⑦連泊中、自室Free WiFiが殆ど使えなかった【客室用Free WiFi router が(hotel全体で)②箇所＜1st floor【2F】& 3rd floor【4F】の 各lift【elevator】前＞にしかない。また、＜①(/8)泊目am【20240526(日)7:00頃】＞(chack in時対応した)male reception staffに(hotelとして)至急の状況改善(及び改善取組結果報告)を依頼したが何の報告も無い為、＜⑦(/8)泊目am【20240530(木)11:40頃】＞別のfemale reception staffに『調査結果確認』をしたところ、『(これまでの宿泊客は皆、Free WiFiの品質に満足している為)貴方がFree WiFiを気に入らないので部屋を変わってもらうしかない(但し、現在『満室状態』)』と言われた】。×××××××××××××××××××× ◆⑦連泊中、計⑦回のbreakfast(7:00〜10:00)利用中、ground floor breakfast room内でFree WiFiが全く使えなかった【breakfast room用のFree WiFi routerの設置無し】。×××××××××××××××××××× ◆自室mini refrigerator【mini frige】に『冷凍機能』無し。△× ◆air conditioning controller【ﾘﾓｺﾝ】の自室内据え置き無し【air conditioning利用時にはreception staffに(わざわざ)申請要】。△××× ◆『D'ont disturb』tagの自室内据え置き無し【『D'ont disturb』tag利用時にはreception staffに(わざわざ)申請要】。△××× ◆自室toilet ceiling fan【換気用】が、作動開始から『約 10 minutes』で自動的に停止する仕様にdefault設定されいる為、bathroom内がかなり乾き難く、非常に不衛生(臭いも充分換気され難い)【再度toilet ceiling fanを作動させるには、(わざわざ)起動ボタンを『再度』押す必要があるので非常に煩わしい】。△×××××××××× ◆＜④(/8)泊目pm【20240528(火)16:25頃】の帰宿時＞、(chack in時対応した)male reception staffから『毎日6:00頃〜23:00頃迄は、玄関doorのlockを解除しているので(interphoneを押さずに)外から手動で玄関doorを開けられる』と初めて告げられた【chack in時に宿泊者全員に説明すべき基本的内容!!!】。××××× ◆◆check in直後の入室時点で＜ ◆便器背後の壁面に装備されている『水流button＜panel＞』表面(押下時に表面化する『下面』)に広範囲の汚れ付着残があり、非常に不衛生。×××××××××× ＞

約▲15,641円(約▲€ 93.10:約▲Kč(koruna česká:CZK) 2,269)＜←約▲16,660円(▲€ 98.00:▲Kč(koruna česká:CZK) 2,235)＞/泊＜buffet breakfast付＞ 【＜約▲109,487円(▲€ 651.70:約▲Kč(koruna česká:CZK) 15,641)＜←約▲116,620円(▲€ 686.00:▲Kč(koruna česká:CZK) 16,464)＞/⑦泊＜buffet breakfast付＞ ＜20240120(土)am(日本時間)【＜旧＞Master card・web決済】＞】 Hotel Petr＜ﾎﾃﾙ ﾍﾟﾄﾙ＞(Drtinova 17, 150 00 Praha 5-Smíchov【ﾌﾟﾗﾊ5区】, Česká・check in14:00〜 & check out 〜11:00)★★★【8.4】5th floor【6F】＜/6F建て＞『51』double＜←single＞ bed room＜屋根裏部屋＞(北西【中庭】向き窓)△◯【総合評価:①＜←④←⑦＞(/10)】(∵ ・宿泊料金× ・bathroom(toilet space) 床面乾燥速度(排水口有り)× ・bathroom (shower space )床面乾燥速度(排水口有り)× ・高温湯shower(hand hose shower) の湯圧△◯ ・高温湯shower◎ ・高温湯showerの温度調整◯ ・shower space排水◯ ・shower space仕切り有り【glass製(円形)引き戸】 ・sink台有り ・sink水量○ ・sink排水◯ ・sink温度調整可能(混合水栓) ・sink上面mirrorに汚れ残無し ・sink tap表面に汚れ残無し ・sinkからの水漏れ無し ・bathroom(toilet space)内床面排水のbedroomへの漏れ出し無し(排水口無し) ・bathroom(shower space)内排水のbathroom(toilet space)への溢れ出し無し ・便器表面(表面)清掃◯ ・便座表面(表面)清掃◯ ・『便座【蓋】』表面(表面)清掃◯ ・便器水勢◯ ・便器水量◯ ・便器tank満水迄の所要時間【約40秒】◯ ・spare toilet paperの据置き有り ・bathroom内ceiling fan有り＜switch onから約⑩分間のみ作動＞【換気窓無し】△ ・自室内に『Don't disturb』tagの据置き無し【申請要】△× ・共用廊下の音が室内に筒抜け有り×・隣室の音が室内に筒抜け無し・air conditioning【TOSHIBA製】有り【冷房最低設定可能温度17℃】◎・air conditioning controler有り・air conditioning controler室内常設無し＜利用時申告要＞△×・mini refrigerator(fridge)【indel B製】有り(冷凍機能無し)△×××・薄型television【orava製】有り・television controler室内常設有り・television controler①種類・electric pot(erectric kettle)有り・＜complimentary＞instant coffee有り(packaged instant stick coffee ×②stick)・＜complimentary＞mineral water無し【drinkable tap water有り】 ・浄水器無し・induction heating(IH)無し・range hood(exhaust hood)無し・capsule press式  hot coffee maker無し・室内据置glass有り・近隣ﾏｯﾌﾟ無し・bedroom内ceiling fan無し・bedroom内fan無し・microwave無し・washing machine(washer)【洗濯機】無し・balcony無し・bed横rug無し・living room(sofa下)rug無し・bathtub無し・sink tap waterの飲用可能◎・石鹸等のﾊﾞｽﾙｰﾑamenity有り・bathroom内鏡に曇り止め部分無し・toilet spaceにwater gun無し・丸型拡大鏡(両面)無し・ﾄｲﾚ便器前にUSBﾎﾟｰﾄ(①口)無し・lift【elevator】有り＜各中間階のみ停止＞・key box無し・鍵①種類【自室 door electric key】・door key card差込み専用socket(電源連動)無し・自室内側施錠無し。)

＜＜お奨め店舗＞＞ ◆Hotel Petrから徒歩約⑧分にある『Restaurace a Penzion U Švejků(Újezd 424, 118 00...