For purposes of spending at most a night, the Tallink Express Hotel is okay. Because my travel style calls for a bit more pizazz and upscale amenities, I wouldn’t stay here often—but for those on a budget and passing through, this property will suit your needs. Read on:
This place is actually a sister property to a more upscale hotel next door. I initially thought I was staying at the nicer one, but it turned out I booked the Express. Don’t get confused—ask the staff at the shared front desk if you want to switch properties, because they let you easily do that (for a higher rate, of course). Both hotels share common amenities like breakfast, Wifi, and parking.
The location is near the harbor, allowing great access to cruises, ferries, or other activities on the water. It’s also not far from Old Town. Not the greatest location perhaps, but not bad either.
Service is very kind, attentive, and accommodating. My check-in experience marked the beginning of my credit card troubles, and the night auditor was very patient and waited for my troubles to resolve as long as it took. He even offered to discreetly give me a discounted rate—bravo! Once I got enough money, I declined the discount for the sake of integrity, but the gesture was appreciated. Moreover, a luggage assistant helped me with my bags up to my room, and was very enthusiastic about his job. Thank you!
The room was basic. Small, cheap, and basic. Which, again, is perfectly fine for travelers seeking that type of thing. It’s not my go-to, but it is for some. For the night I was there, my needs were met. Everything was clean, which is what truly matters, and the room was surprisingly quiet from outside and adjoining rooms. I didn’t hear anything. Let me put it this way: it could’ve been much, much worse. And it was fine.
Renovations to the Express Hotel seem to be in progress in the lobby. To access all the rooms, one has to walk through a dark, dusty construction zone to reach the set of elevators. I can only hope that in due time, the work being done will enhance the Tallink Express’s lobby and beautifully complement the shared check-in area. Just want to notify readers of this in advance.
To summarize, choose for yourself if the Tallink Express Hotel is right for you. If it’s not, then why not try the more mid-range hotel next door? Thanks for giving me a clean bed and a warm welcome...
Read moreWe had booked 2 rooms, on arrival we were informed that we had been given upgraded rooms free of charge. In hindsight we should have refused and asked for the original rooms. We were allocated 1 room next door to some kind of service room which hummed noisily all night. The curtains did not keep out the light feom the nearby port and the mattress and mattress toppers on the beds constantly moved every time you moves in bed. Consequently after two nights we were shattered due to very little sleep. The room had also not been cleaned properly, there was a long black hair on one of the pillows, hairs in the shower, and an old slipper under one of the beds. The other room was opposite the service room which could also be heard in this room too, disturbing the occupants if this room. Also in this room the electrics panel had been left open and accessible to children. The walls between the rooms were also very thin as the couple in the adjacent room had obviously booked for a night or two of adult entertainment rather than a room to sleep in and everything could be heard, which was not appropriate when staying with children. The leisure complex and breakfasts however were a complete contrast. An amazing unlimited buffet breakfast with a large choice of different food and drinks. Staff were multilingual and there was never any language barriers. Abased on the experience we had, I wouldn't choose to stay here again, especially...
Read moreSituated close to the ferry terminal. It was difficult to know where to park or find parking close to the hotel - i have limited mobility but can walk short distances - we found paid parking around the back of the hotel and walked around 200 metres to the hotel door. The self check in/out service is quick and easy to use and has different language options. The room was basic - en-suite with shower, tv and double bed. There were no hot drink making facilities. The cleanliness of the hotel in general was on the poor side - hallway and public lobby area carpets were visibly dirty, although hard floors were cleaner. For breakfast there were several choices of breads, cold meats, cheeses and salad, cereals, yogurt, fresh cut fruit and hot items including scrambled egg, sausage, blinis and hash browns. Fresh orange juice was also available along with coffee and tea. We only stayed 1 night and the hotel was adequate - would not stay here for a longer period. The staff we interacted with were...
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