Dotonbori Crystal Exe Hotel — Hotel in Osaka

I stayed at this hotel for five days. On the third day, I requested the staff to clean my room. There are two types of cleaning services: Type 1, which includes trash collection and towel changes, and Type 2, which involves changing bed sheets and cleaning the bathroom for a cost of 2,000 yen. I left my key around 8:00 am, and while I was out, the cleaning staff came to collect the trash but she forgot to leave the door open. From 2:30 pm until I returned at 8:00 pm, my room was left unsecured. I took a picture and immediately informed the receptionist, requesting to see the CCTV footage. Fortunately, nothing was missing because I kept my notebook, iPad, and other valuables in my luggage and locked it. The receptionist offered to change room and provide free cleaning and bed sheet changes, but I felt this was insufficient. My concern was not just about the cleaning but the overall safety of this hotel. Despite being told that the manager would contact me the next day, no one...

I spent six nights at hotel, room with 3 single beds. Hotel deserves credit for quiet room, especially since there are 12 floors and each floor accommodate more than 10 rooms. My room was very clean, had fridge, microwave, modern Japanese toilet, a/c and even wash machine, all nice and clean with no strange smells. Sleeping was comfortable. ||We also had optional breakfast, however this was not wise decision. Well, breakfast was tasty, however menu was very limited, some non Asia visitors might not find the right taste, honestly I would find more tasty menu at convenience stores across the street, I would not choose extra pay for breakfast next time.||Overall hotel has high quality, perfect location near main Namba station and Dotombori street or Kudomon market. We had nice connections to Kyoto or Nara, within 50min, airport is 1h away and main Shinkansen station about...

I spent six nights at hotel, room with 3 single beds. Hotel deserves credit for quiet room, especially since there are 12 floors and each floor accommodate more than 10 rooms. My room was very clean, had fridge, microwave, modern Japanese toilet, a/c and even wash machine, all nice and clean with no strange smells. Sleeping was comfortable.

We also had optional breakfast, however this was not wise decision. Well, breakfast was tasty, however menu was very limited, some non Asia visitors might not find the right taste, honestly I would find more tasty menu at convenience stores across the street, I would not choose extra pay for breakfast next time.

Overall hotel has high quality, perfect location near main Namba station and Dotombori street or Kudomon market. We had nice connections to Kyoto or Nara, within 50min, airport is 1h away and main Shinkansen station about...