Mitsui Garden Hotel Shiodome Italia-gai — Hotel in Tokyo

It was an okay hotel-but for the price and star rating, it was basic. 2 adults, 3 nights, business trip. For us it came down to the quality of sleep and condition of the room. I usually frequent basic business hotels and am familiar with how hard hotel beds can be in Japan, but for the price I was really hoping for something more plush. (TLDR: beds and pillows are very hard, rooms with 2 beds have the beds pushed right next to eachother, rooms are tired and show their age despite the recent renovations).||Pros:|- The location of the hotel is decent, in a quiet area within walking distance to transit.|- Most staff were friendly and professional.|- Has green initiatives, energy saving.|- Key card activated elevators.|- Self check in and check-out (don’t need to talk to staff if language is an issue, as long as you’re familiar with basic tech).|- Rooms are smoke-free|- There is a smoking area on the 13th floor with good suction/ventilation|- You can check if the laundry machines throughout the hotel are available from the TV in your room. Likewise, you can check how occupied the public bath is.|- The buffet breakfast is kept well stocked throughout the morning. Dishes are replaced frequently.|- There is a fresh waffle station (make your own) at breakfast, with ice cream and other toppings.|- The room, despite showing its age, was cleaned well.|- The shower pressure in the rooms is great.||Cons:|- I’ve had softer beds at business hotels, and paid a fraction of the price.|- The pillows are terrible, and small. They’re the type with the beading inside, are flat and uncomfortable. On the first night asked if it was possible to have another, but was told there were no extra pillows in the building. |- Booked a room with 2 beds so we could sleep separately. Turns out the 2 beds are actually pushed together (no walking space in between), so you are essentially sleeping right next to the other person. |- The bathroom lock didn’t work, door would frequently open on its own. This was awkward during showers.|- A staff member audibly told guests their room numbers within earshot of other guests (instead of just pointing to the room number). While waiting to use the self check-in machine I overheard the staff tell another guest her room number. It’s pretty standard international hotel practice to never do this because of the...

It was an okay hotel-but for the price and star rating, it was basic. 2 adults, 3 nights, business trip. For us it came down to the quality of sleep and condition of the room. I usually frequent basic business hotels and am familiar with how hard hotel beds can be in Japan, but for the price I was really hoping for something more plush. (TLDR: beds and pillows are very hard, rooms with 2 beds have the beds pushed right next to eachother, rooms are tired and show their age despite the recent renovations).||Pros:|- The location of the hotel is decent, in a quiet area within walking distance to transit.|- Most staff were friendly and professional.|- Has green initiatives, energy saving.|- Key card activated elevators.|- Self check in and check-out (don’t need to talk to staff if language is an issue, as long as you’re familiar with basic tech).|- Rooms are smoke-free|- There is a smoking area on the 13th floor with good suction/ventilation|- You can check if the laundry machines throughout the hotel are available from the TV in your room. Likewise, you can check how occupied the public bath is.|- The buffet breakfast is kept well stocked throughout the morning. Dishes are replaced frequently.|- There is a fresh waffle station (make your own) at breakfast, with ice cream and other toppings.|- The room, despite showing its age, was cleaned well.|- The shower pressure in the rooms is great.||Cons:|- I’ve had softer beds at business hotels, and paid a fraction of the price.|- The pillows are terrible, and small. They’re the type with the beading inside, are flat and uncomfortable. On the first night asked if it was possible to have another, but was told there were no extra pillows in the building. |- Booked a room with 2 beds so we could sleep separately. Turns out the 2 beds are actually pushed together (no walking space in between), so you are essentially sleeping right next to the other person. |- The bathroom lock didn’t work, door would frequently open on its own. This was awkward during showers.|- A staff member audibly told guests their room numbers within earshot of other guests (instead of just pointing to the room number). While waiting to use the self check-in machine I overheard the staff tell another guest her room number. It’s pretty standard international hotel practice to never do this because of the...

It was an okay hotel-but for the price and star rating, it was basic. 2 adults, 3 nights, business trip. For us it came down to the quality of sleep and condition of the room. I usually frequent basic business hotels and am familiar with how hard hotel beds can be in Japan, but for the price I was really hoping for something more plush. (TLDR: beds and pillows are very hard, rooms with 2 beds have the beds pushed right next to eachother, rooms are tired and show their age).

Pros: The location of the hotel is decent, in a quiet area within walking distance to transit. Most staff were friendly and professional. Has green initiatives, energy saving. Key card activated elevators. Self check in and check-out (don’t need to talk to staff if language is an issue, as long as you’re familiar with basic tech). Rooms are smoke-free There is a smoking area on the 13th floor with good suction/ventilation You can check if the laundry machines throughout the hotel are available from the TV in your room. Likewise, you can check how occupied the public bath is. The buffet breakfast is kept well stocked throughout the morning. Dishes are replaced frequently. There is a fresh waffle station (make your own) at breakfast, with ice cream and other toppings. The room, despite showing its age, was cleaned well. The shower pressure in the rooms is great.

Cons: I’ve had softer beds at business hotels, and paid a fraction of the price. The pillows are terrible, and small. They’re the type with the beading inside, are quite flat and uncomfortable. On the first night asked if it was possible to have another, but was told there were no extra pillows in the building. Booked a room with 2 beds so we could sleep separately. Turns out the 2 beds are actually pushed together (no walking space in between), so you are essentially sleeping right next to the other person. The bathroom lock didn’t work, door would frequently open on its own. This was awkward during showers. Staff audibly told guests their room numbers within earshot of other guests (instead of just pointing to the room number). While waiting to use the self check-in machine I overheard the staff tell another guest her room number. It’s pretty standard international hotel practice to never do this because of the...