Unic Hotel — Hotel in Borneo

Pros – conveniently located at Warisan Square (which itself, as at May 2018, was a depleted shopping mall with less than 20% occupancy), just opposite the back entrance of Centrepoint Sabah, and across the road from waterfront. Restaurants, 7-eleven, massage joints and other amenities all within walking distance. If you want to be smacked in the middle of town, this is it. Very reasonably priced. Unique décor, particularly the lobby. Friendly front-desk.||||Cons –On checking in, the room had tobacco smell as it was obvious that the previous guests had contravened the no-smoking rule. The room safe was not unlocked. The air-conditioner vent had a piece of tissue paper wedged, probably to stop some noise. Mirror light in bathroom not working. Hot water took a long time to come on. On a day, house-keeping forgot to change the towels and supply fresh toiletries. On the whole, below average maintenance and will deteriorate further if nothing is done. For rooms with windows facing the inside, noise from restaurants patrons continued past midnight.||||For the price and the location, I would actually not dismiss the idea of repeating...

I booked a deluxe room with a jetted tub at Unic Hotel and when we walked into the room it smelled terrible - like urine. The hallway smelled bad also. We told the front desk staff and the guy apparently had no authority to make things right. He initially said he could move us into a different room that night, but we would have to move back into the original room the following night. That wasn’t going to happen and I told him I wanted a refund. After that, he spoke with the owner and we kept the new room for both nights. ||The bed wasn’t that comfortable, the fridge didn’t work, the safe was not bolted to the cabinet, the internet connection was slow, rooms need updating, etc. ||In addition to all of that, we had to post RM100 deposit upon checking in and were told that RM20 would be deducted for hotel taxes when they returned it at check out. That was fine with me. Well, we were asked to pay RM20 at check out with no mention of the deposit. Had to remind him of that and I got the RM80 refunded. ||This could be a decent place if properly managed and cared for. Until it is, I would suggest...

I booked a deluxe room with a jetted tub at Unic Hotel and when we walked into the room it smelled terrible - like urine. The hallway smelled bad also. We told the front desk staff and the guy apparently had no authority to make things right. He initially said he could move us into a different room that night, but we would have to move back into the original room the following night. That wasn’t going to happen and I told him I wanted a refund. After that, he spoke with the owner and we kept the new room for both nights. ||The bed wasn’t that comfortable, the fridge didn’t work, the safe was not bolted to the cabinet, the internet connection was slow, rooms need updating, etc. ||In addition to all of that, we had to post RM100 deposit upon checking in and were told that RM20 would be deducted for hotel taxes when they returned it at check out. That was fine with me. Well, we were asked to pay RM20 at check out with no mention of the deposit. Had to remind him of that and I got the RM80 refunded. ||This could be a decent place if properly managed and cared for. Until it is, I would suggest...