The hostel's location is good and directly in the popular Medina old town district of Marrakesh. The entrance is a bit hidden. Our dorm had no window. Due to that the air quality was very bad and it was quite dark (also the light was not good enough). Additionally, the dorm was located directly next to the reception and common area. This lead to a high noise volume which made it hard to sleep early or longer than 9 am. Also, one's personal stuff was not very safe because it is not possible to lock the door (everybody could just walk in there) although there were locker boxes. However, the rooftop area is very nice.
The staff was not very welcoming and helpful. You needed to ask for literally everything, there was no proactive communication at all. We heard a conversation while chilling in the common area between a guy at the reception and two girls who had two issues concerning a booking and a booking for airport transfer. The hostel guy didn't help at all. Even we could help them more with the transfer afterwards. The laundry service is very overpriced (6 euro) and they put your laundry in the common hallway to dry. During our stay a part from the roof broke off and fell in the middle of the common area. No one of the reception seemed to care about this. Wouldn't recommend...
Read moreI stayed twice at Mosaic Hostel in Marrakech—both visits were great! The first time I asked for a private room just in case the group ones would disappoint—neither did. What stood out: cleanliness, location, communication, two 'chill' rooftops, and managers who were always happy to point me in a good way: desert excursion, currency exchange, SIM card, etc. The vibe is social but def not a party stop. The Bonus? Aliza—the housekeeper—always served breakfast with a truly welcoming smile. A+ place!||WALKABILITY|Mosaic Hostel's location gives you the option of crossing through the Souk (a mesmerizing marketplace that can have you winding around and around) or to streamline your walk to the always festive square by taking the road that goes around the Souk. It's a real good option to have, especially if you're running short on time of if your phone's battery is running very low. :)||OTHER NOTABLE|I listed several aspects that I liked about my stay at Mosaic Hostel Marrakech. The determining factor between a bad and a good|accommodation is the administrative people's attentiveness toward efficient and considerate communication. In addition to the other points I mentioned, Mosaic was great with...
Read moreBeautiful riad-style hostel. A really authentic Moroccan feel and so much colored tile to look at. I enjoyed hanging out with people on the patio on the roof with a GREAT view. Wifi was good. Just to note you’re not allowed to be up there late at night because the patio is the roof of private rooms. The bathroom could be cleaner & could smell better but that seems impossible to avoid in all the city because of old plumbing. I would highly recommend the four-person room, which I stayed in two nights. I stayed in the eight-person room a couple other nights but didn’t like it overall. The larger rooms are more unpredictable of who you will be with, as all hostels are, and in my opinion would be better with privacy curtains. You have much more peace staying in four-person room and I really enjoyed those nights. I always bring ear plugs and eye mask when staying in hostels too and it helps. this is an amazing location, great price, I’m happy I stayed here. I made some friends for life and there are some really fun people...
Read more