Illa's Inn — Hotel in Wanchaq

Fisrt of all... I love travel alone but when comes to safety is my most concern. Lllas Inn was safety, freindly, when you need some help . Great location! There is a story that I've booked "machu picchu 2days tour" 2 weeks before from USA then the organiser emalied me on 23rd that they could not get a ticket for 25th .. but we can do 26th." there was no way that I can do on 26th. I've already booked return tickets .. I was very frustrated. Okay Machu picchu is sure must visit but that is not end of the world .. Make the best that is my motto. I went to see the receptinist if they could find something for 2 days. Natalie she recommmended me 2 tours immediately by making phone calls for me. I was Ohh Thank God! City tour and Rainbow mountains ! those were really great sugestions by Natalie! beside her the receptioninsts were so kind helpful .. if you needs something just ask them. Thank you Natalie! :):) ||Room was fantastic clean! I did not use TV :):) but everything was CLEAN! comfortable. ||Location location ! Eveything walkable .. Close to main area and safe! |Coffee shops are within 5-10 minutes by walking. Many restaurants .||This was my first visit to Peru cusco .. I hope I could go back visit them again. ||Thank you so much Natlie and to all the staff . It was really great experienced by myself . I could not have done without you. Thank you. Wishing you all the...

We ended up in this hotel due to our original one being overbooked and we were so happy to be in Illas.

Location was in the lower part of town which made for easier walks, staff was absolutely attentive and helpful and it had all basic necessities such as a little corner to buy drinks and snacks, lovely breakfast with the freshest and juiciest fruits, cute garden, hot showers, massive beds (in our case our double room came with a King size bed) and extra blankets or heaters to help with the ridiculous cold in Cusco.

As with most hotels in the area, natural light is not prioritised and the buildings run too cold but a heater really solves the problem.

Again, staff was so attentive and we were glad they provided little snack baggies for our early tours. I couldn’t recommend this hotel more, one little highlight I loved was the hotel wasn’t filled with signs like other hotels.

My only feedback would be to maybe have hot water more easily available and some tea that guests can make themselves, reception staff was nice enough to prepare coca infusions when...

One of the best hotels I ever stayed at!|I was in Cusco for 3 weeks and as I was traveling outside the city too, I booked my stay at Illas Inn three times during this time (booked all three in advance), leaving and coming back.|They were amazingly accommodating with everything I asked, from keeping my suitcase everytime I left to every other extra request. The nicest staff i ever met! Always smiling and making sure i was OK, striking conversations, helping with advice where to go.|And then I found myself needing them for a fourth time , out if the blue! My flight was canceled due to the Lima airport being closed all of a sudden, and I found myself taking a taxi back to the hotel at midnight, with no prior phone call or anything. And they were amazing, right away gave me my previous room and calmed me down.|I will stay only at Illas Inn every time I'll come to Cusco! (of course it's Aldo very comfortably located in the center of the city, close to everything and in a quiet neighborhood,...