During our recent stay at “Olissippo Castelo” , we were truly captivated by the hotel's stunning location and the breathtaking views from our room. Perched high above Lisbon, the panoramic vistas of the city's historic rooftops and the shimmering Tagus River were nothing short of magical, making our mornings and evenings a real treat.
The hotel's location is absolutely perfect for exploring the heart of Lisbon. Nestled close to the iconic Castelo de São Jorge, it offers easy access to the city’s charming neighborhoods and major attractions. Despite being in such a central area, the hotel maintains a serene and peaceful ambiance, providing a quiet retreat from the bustling city streets.
A special mention must go to the staff, who were exceptionally kind, professional, and polite throughout our stay. The service we received was top-notch, with a particular highlight being the warm and attentive breakfast service. The lady who served breakfast each morning was wonderful, always greeting us with a smile and ensuring we had everything we needed to start our day. Another standout was “Waleed” at the reception desk, whose helpfulness and dedication truly enhanced our experience. He went out of his way to assist us with everything from local recommendations to arranging transport, making us feel genuinely cared for.
However, despite these positives, there were a few aspects of our stay that fell short of expectations. Firstly, the price was quite high compared to the overall quality of the hotel. While the view and location certainly justify some premium, the facilities themselves felt dated. The towels and robes, in particular, were noticeably old and in need of replacement. Additionally, the breakfast, while serviceable, did not live up to the standards we were expecting, especially given the cost of our stay.
In summary, while there are areas that could use improvement, we still had a pleasant stay at Olissippo Castelo. The unbeatable views, prime location, and excellent staff made for a memorable visit to Lisbon. With a few updates, this hotel has the potential to offer an even more...
Read moreJust had a week at this hotel and I’ve had a really good experience. The location seems quite poor at first, up the steepest, most traffic heavy hill from the city but bear with it. Inside it’s beautiful, small and friendly feeling. Our room (202) had a lovely terrace that looked out onto the city. The beds are comfy, there is a large bathroom with bathrobes, there is a mini fridge and the telly had lots of channels in English. There was a coffee pod machine which was a great touch. | The staff are helpful, and I must give a huge shoutout to Waleed at this point. We had a strange tapping noise above our room all night the first night. We went to see Waleed on reception and he came up to help us figure it out. He dealt with a very rude, drunk couple above us whose patio furniture was banging. Despite them being unpleasant to him and us he solved our issue and we had the quietest nights for the rest of the time. Thank you, we know it was your first week there too!|Ok, so location. Fees like it could be better but actually, when you explore around it you find loads of lovely bars and places to eat. You just have to walk in the right direction. Next door to the hotel is also the best restaurant we ate in all week, we went twice. There are multiple ways to get up to the hotel without having to walk up the hill - tram, bus, taxi, tuktuk (there are far too many tuktuks in Lisbon they are actually a menace).|Breakfast is small and seems basic but they make the freshest, most delicious fruit salad every morning that I looked forward to and the coffee was strong and delicious.|I really rate this hotel and if we return to Lisbon we 100% would...
Read moreJust had a week at this hotel and I’ve had a really good experience. The location seems quite poor at first, up the steepest, most traffic heavy hill from the city but bear with it. Inside it’s beautiful, small and friendly feeling. Our room had a lovely terrace that looked out onto the city. The beds are comfy, there is a large bathroom with bathrobes, there is a mini fridge and the telly had lots of channels in English. The staff are helpful, and I must give a huge shoutout to Waleed at this point. We had a strange tapping noise above our room all night the first night. We went to see Waleed on reception and he came up to help us figure it out. He dealt with a very rude, drunk couple above us whose patio furniture was banging. Despite them being unpleasant to him and us he solved our issue and we had the quietest nights for the rest of the time. Thank you, we know it was your first week there too! Ok, so location. Fees like it could be better but actually, when you explore around it you find loads of lovely bars and places to eat. You just have to walk in the right direction. Next door to the hotel is also the best restaurant we ate in all week, we went twice. There are multiple ways to get up to the hotel without having to walk up the hill - tram, bus, taxi, tuktuk (there are far too many tuktuks in Lisbon they are actually a menace). Breakfast is small and seems basic but they make the freshest, most delicious fruit salad every morning that I looked forward to and the coffee was strong and delicious. I really rate this hotel and if we return to Lisbon we 100% would...
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