M Maison Particulière Porto — Hotel in Porto

First the positives, the location is very good with easy access to the Sao Bento rail station as well as the Duoro river front cafes, bars and restaurants. The room had a balcony and great views over the city. Susana on reception was really lovely and welcoming and helped us with restaurant bookings.

However, this was an extremely expensive stay as it cost over 800 Euros for three nights and in our view this kind of price sets a level of expectations, especially when compared with similarly starred or rated boutique hotels we stayed in whilst in Portugal, and the overall quality of accommodation, breakfast and experience does not warrant this level of pricing. There are at least two other hotels on the same street only few feet away from Maison Particuliere so with no compromise on location, but they offer more flexibility in terms of access and facilities on a rainy day and at half the price.

Breakfast was served in a dark and windowless room on a single large table. The choices were limited and when we asked for porridge we were told that this might be possible if the cook had some at home she could bring it but it wasn’t. One lady served us, prepared the food at breakfast and cleared the table. It meant that we had to call through the kitchen door if we forgot to ask for anything or ran out of coffee.

There really is no proper lounge area to relax in and with privacy as the room at the entrance serves as the lounge, is quite small and also, this is where the receptionist sits. This normally wouldn’t be an issue for us as we wouldn’t be spending much time there but we had a rainy day and came back to the hotel mid-afternoon so we felt that the only real option was to go back to our room rather than have a drink in a lobby—type setting. The room only had one chair to sit in so we had to use the bed for sitting, reading and watching TV that afternoon.

We were not advised that there were extensive construction (including re-roof) works right next door. Also, something to bear in mind, is that the front rooms have street noise late to the night so if that’s the issue, the back rooms may be a better option, though but that will have no views.

Access to the room on the 5th floor is only via stairs from the 4th floor which is as far as the lift accesses. This was not an issue for us but if there are mobility concerns, this may be a problem.

There were some other minor issues as well as we are only mentioning them as, as we said, for that price, you have a certain level of expectations. For example, toiletries and water in the room were not replenished on the final day, there is no tea or coffee facilities, no bottle opener or plate for snacks.

We did not like the fact that there was no key or card access to the building. Instead there is a ring camera and you need to use this to gain entry by the receptionist opening the door. We didn’t like the sense of having to wait in the street every time we wanted to come back in.

We understand the ambition of Maison Particuliere of being unique and special, which it is. But staying there was certainly not worth 800 Euros or even...

This place is so cute, and the staff treats guests like VIPs! They'll keep your key at the desk while you go out and be waiting to answer the doorbell to let you in when you come back (reception is 24/7). They also refill your individual water pitchers in your room each day and leave truffles on top. There's a fully stocked honesty bar in the lobby, and breakfast is made to order. We sat down at the desk every day to choose what we wanted (you can choose what kind of coffee, how you want your eggs and what to put in them, what type of bread you want, etc). ||We stayed in one of the fifth floor rooms with a spacious balcony and amazing views over the city, which was so nice!! We bought champagne and juice to have mimosas out there on our last morning. The bed was super comfortable, and I liked that the bathroom nook had a separate shower stall and toilet stall with the sink out in the open between them. My only complaint is that the edges of the doors are see-through glass, so it felt really awkward to see the other person go to use the sink if you were in the bathroom, even though the center of the door is opaque. There were also slippers and robes. I booked my stay through a loyalty program with a third-party site, and the hotel fulfilled the perks I got through that by leaving us a nice note along with glasses of port and pasteis de nata which was so cute.||The lobby and dining area are really cozy with nice decorations, there's a fourth floor outdoor patio you can use, and location is also great. Easy walk just about anywhere, and it's right on a pedestrian shopping street. Absolutely recommend this...

Wonderful Stay for a Three Night Porto Adventure

We found this to be a lovely hotel to explore Porto. We booked Room IX (9), and we particularly enjoyed the balcony overlooking a beautiful and active Porto square (while enjoying incredible views of the cathedral and Porto rooftops, as well as live music each evening).

This is a boutique hotel with only 10 rooms and proactive service throughout by a welcoming team. Breakfast each morning was very delicious (and personalized each evening – both time and menu – the night before). There is also a nice coffee offering and honor bar throughout the day.

The location is perfect to walk to any Porto activity. We did not once Uber or taxi during our three days in Porto.

Room IX (9) is incredible and we’d look forward to staying again. One watch point: the bathroom configuration does not have a traditional bathroom door and therefore a bit...