Eurostars Marivent — Hotel in Palma

Stayed here for 7 days and writing this review just after checking out, all in all a nice hotel but with some pros and cons.||Cons:||- Room is a LOT smaller than advertised, with just enough room to walk around the bed. We paid for a decent room and expected what was shown on the pictures for ‘our room’ category but it was false advertisement. |- Building site is noisy and an eye sore while sat around the pool. I actually knew about this before we booked but looking at the pictures from previous reviews it looked like most of the structure was up so the noisy bits were finished, I was wrong. I feel they should tell people on booking about it. |- No table or chairs on balcony. We paid a lot for the room too through booking.com and the pictures advertised for that room were nothing like what we booked. I called reception every single day on my 7 day holiday to ask for a chair and they promised the next day we could get one, we never got one. This would be ok if there was somewhere else to sit in the room but there is nowhere other than the bed. So we lay on the bed and played cards in the evening and didn’t use the balcony. We had a sea view too, so a shame we couldn’t sit out.|- Pool bar closes at 5pm, they have a beautiful bar area with a TV, couches etc really lovely but no one sits in there in the evening because the bar is shut, and in the day everyone is sat around the pool. Bit of a shame to have such a wasted space that is so nice. |- No tea/coffee making facilities in the room, didn’t have a cup of tea whole holiday. |- No bottled water in room (didn’t bother me as just bought a big bottle each night from supermarket) |- No iron in the room so we just wore creased clothes.|- Sun loungers around the pool are really uncomfortable due to a metal bar that goes across them and dig into your back there isn’t a way around it.|- Maid took one of our room key cards for some strange reason. ||Pros:||- Staff are really lovely, the receptionist, bar lady, lifeguard (who gives you the towels everyday) all really nice friendly people who can’t do enough for you. |- Room is cleaned everyday.|- Excellent location! A short stroll to cala major centre where you’ll find the beach and all the restaurants/super market.|- Porto Pi shopping centre is a 10-15 minute walk and is AMAZING, they have Zara, Mango, Bershka, Stradivarius and more.|- Palma town centre is very close just 10 mins on the number 4 bus 2 Euro per person each way.|- Fresh towels everyday, we brought them to the beach too no issues.|- I have to hand it to them the shower in the room is lovely. Hot water no problem.|- Breakfast is lovely, I wasn’t expecting much but it was really good. If you are British don’t be expecting full English type food (which we didn’t anyway) but they have an amazing selection of cheeses, meats, breads, fruit, cookies pastries brownies even churros. They do have sausage and bacon but it’s like hot dog sausage. ||We really enjoyed our stay as we LOVE Cala major but personally we wouldn’t return to this hotel. We will be booking an air bnb next year, so we have all the facilities we need (including a kettle and a...

Stayed here for 7 days and writing this review just after checking out, all in all a nice hotel but with some pros and cons.||Cons:||- Room is a LOT smaller than advertised, with just enough room to walk around the bed. We paid for a decent room and expected what was shown on the pictures for ‘our room’ category but it was false advertisement. |- Building site is noisy and an eye sore while sat around the pool. I actually knew about this before we booked but looking at the pictures from previous reviews it looked like most of the structure was up so the noisy bits were finished, I was wrong. I feel they should tell people on booking about it. |- No table or chairs on balcony. We paid a lot for the room too through booking.com and the pictures advertised for that room were nothing like what we booked. I called reception every single day on my 7 day holiday to ask for a chair and they promised the next day we could get one, we never got one. This would be ok if there was somewhere else to sit in the room but there is nowhere other than the bed. So we lay on the bed and played cards in the evening and didn’t use the balcony. We had a sea view too, so a shame we couldn’t sit out.|- Pool bar closes at 5pm, they have a beautiful bar area with a TV, couches etc really lovely but no one sits in there in the evening because the bar is shut, and in the day everyone is sat around the pool. Bit of a shame to have such a wasted space that is so nice. |- No tea/coffee making facilities in the room, didn’t have a cup of tea whole holiday. |- No bottled water in room (didn’t bother me as just bought a big bottle each night from supermarket) |- No iron in the room so we just wore creased clothes.|- Sun loungers around the pool are really uncomfortable due to a metal bar that goes across them and dig into your back there isn’t a way around it.|- Maid took one of our room key cards for some strange reason. ||Pros:||- Staff are really lovely, the receptionist, bar lady, lifeguard (who gives you the towels everyday) all really nice friendly people who can’t do enough for you. |- Room is cleaned everyday.|- Excellent location! A short stroll to cala major centre where you’ll find the beach and all the restaurants/super market.|- Porto Pi shopping centre is a 10-15 minute walk and is AMAZING, they have Zara, Mango, Bershka, Stradivarius and more.|- Palma town centre is very close just 10 mins on the number 4 bus 2 Euro per person each way.|- Fresh towels everyday, we brought them to the beach too no issues.|- I have to hand it to them the shower in the room is lovely. Hot water no problem.|- Breakfast is lovely, I wasn’t expecting much but it was really good. If you are British don’t be expecting full English type food (which we didn’t anyway) but they have an amazing selection of cheeses, meats, breads, fruit, cookies pastries brownies even churros. They do have sausage and bacon but it’s like hot dog sausage. ||We really enjoyed our stay as we LOVE Cala major but personally we wouldn’t return to this hotel. We will be booking an air bnb next year, so we have all the facilities we need (including a kettle and a...

We stayed at this hotel for three nights during our first trip to Mallorca, and we were really excited about it. The hotel lobby was nice, and the check-in procedure was smooth, which gave us a good first impression. We had booked a couple’s double room with a pool and ocean view, expecting a lot considering the price, which was around 800 USD for three nights. The pictures we saw online also set our expectations high.||However, things quickly went downhill. We were given a room on the first floor, and when we arrived, we were shocked. The room looked very different from the pictures we had seen. The “view” we were promised was a complete letdown—there was no pool or ocean view. Instead, we had a view of some unattractive buildings in the area. On top of that, the room was much smaller than expected and felt more like a 2- or 3-star accommodation, which was disappointing given the price.||We went back to the front desk and explained the situation. The staff was kind and offered us a different room on the sixth floor, which was definitely an improvement. Although it still wasn’t exactly what we had booked, the higher floor provided a partial ocean view, and the room itself was much better than the first one.||While we appreciated the upgrade, it was frustrating that our initial experience was so far below expectations. The location of the hotel is great, with plenty of nearby beaches, restaurants, and good transportation options. The service was good, and the breakfast buffet was decent, but the quality of the rooms left a lot to be desired.||Ultimately, for the price we paid—800 USD for three nights—I wouldn’t recommend this hotel. If it had been less expensive, it might have been easier to overlook the issues, but at this rate, the experience just didn’t match up...