It was just an absolute pleasant surprise, this hotel is like a little gem on Wireless Road, convienently located in the heart of Chitlom, everything is just perfectly located minutes away or nearby.We had to give some praises to the staff, since so many of them really impressed us with their kind hospitality and wonderful service. This lady at the restaurant, Ms Kookai was amazing, she remembers all of our preferences for food and drinks, and even the temperature we like for our drinks! On the second day we returned, she already remembers all of our drinks and brings them onto the table for us without even us asking for it, the same goes for the third, fourth and fifth day. It was amazing that she has such heart in her job and how observant she was! Two other wonderful staff, Ms Beach and Ms Beer (I hope I got their names correct) were both truly elegant and amazing in looking after us with their kind hearted smile and always being so well mannered and welcoming. Even under the warm heat and out door temperature, they smile effortlessly.. Thank you very much for your helpfulness and kind service.I was very fortunate that the staff remembers my birthday and they send me a very very lovely and wonderful birthday surprise! Thank you to the Team: Wat, Cho, Miew and Berm, it was indeed very very heart warming, you all have shown the beautiful nature of the Thai people, the way you smile and you take pride in your work is admirable. Your love in your work, your creativity is a role model for the hospitality industry! Thank you so much! It was very kind of you all!I would also like to highlight Mr A and Mr Wat from the Concierge team, they were always helpful and going the extra mile for us. Thank you for all the recommendations and making the reservations for our dinners, and coordinating with the transportation arrangement for us. Everything were taken care of for us. We really appreciate all of your kind help and assistance in making our trip so much at ease for us because of all your kind and organised arrangements. Last but not least, thank you too to Nakan and Tui, and the young man who tidied the room for us, and the rest of the team who worked so hard, so polite and so kind in making our stay such a pleasant and wonderful one! We definitely plan to return and will recommend our friends or anyone too to visit!The wonderful Thai hospitality you all demonstrated made you all stand out and all of your beautiful smiles will be missed until next time!Oh, the breakfast selections was just amazing and plenty to choose from!! Rooms are super tidy and cleaned, pool is perfect, shelter or no-shelter for the sun, was such a nice breeze… and the little bar area too…Really lovely!Towels are super clean as well as the robes in the room was very comfy. Thank you very much everyone again for everything! We miss all your smiles...
Read moreOur Wedding Experience at Oriental Residence: A Dream Day Beyond Expectation||We are the happily married couple who chose Oriental Residence as the venue for the most important day of our lives, and we must say, this decision did not disappoint us in the slightest.||||We were captivated by the hotel's sheer beauty, its warm and charming ambiance, and its unparalleled luxurious service. Today, we'd love to share our delightful experience from our recent wedding day.||||Our first impression was the incredibly warm welcome from everyone. Every smile was genuine, and the comprehensive assistance we received from all the staff made us feel exceptionally well-cared for from the moment we arrived.||||The immaculate rooms and premium amenities reflected the hotel's meticulous standards, allowing us and our families to feel relaxed and comfortable on such a significant day.||||Regarding the event organization, we were deeply impressed by the work of the Service Teams, led by Khun Chat, Khun Smart, Khun Job, Khun Bas, Khun Name, and Khun Nana. Every team member worked with dedication and professionalism, ensuring everything proceeded seamlessly.||||And of course, we must commend Chef Wit's team for crafting an exceptional menu. The food was exquisitely delicious and pleased every one of our esteemed guests, making that special meal truly joyful.||||Most importantly, Khun Tanunya Nun from Wedding Sales , Khun Chat director of banquets provided invaluable support and consultation from start to finish. Her high level of professionalism and deep understanding of our needs allowed her to select the absolute best options for us, exceeding our expectations by over 100%. She truly made our wedding perfect, just as we had dreamed.||||Our family, our important guests, and we ourselves were incredibly happy and profoundly impressed with our wedding at Oriental Residence. Thank you for helping us create such beautiful memories on our special day.||||Best...
Read moreI booked the Oriental Residence Bangkok on Trip.com for a business conference stay and stayed in the one bedroom suite with park view with my partner. I chose the hotel because it appeared less ostentatious than most hotels in that stretch.
The Oriental Residence Bangkok is discreet. If you appreciate quiet, solitude and discretion, then this is what you will get during your stay. For travellers who are looking for an adventure or close proximity to a shopping mall, this might not be the place for you.
The overall experience at this hotel was fine. It was what was to be expected in a 5-star hotel.
The hotel room that we had was spacious and had most of the amenities needed (especially if you are a remote worker who needs to be on your laptop 24/7). The internet is fast and the workspace station comfortable enough to get things done without distraction.
The kitchen is fully furnished in the event you need bowls, plates or cups for an inside meal. There is also a decent washer-dryer that can be used if you would like to wash dirty laundry.
The hotel also provides twice a day cleaning - one in the mid-afternoon and a turn down service in the evening. Because of this meticulous approach to cleanliness, my allergies were not triggered at all which was definitely a huge thumbs up.
I had no issue whatsoever with their bedding and linen. In fact, it was so sleep-friendly that I had a good rest for the entire trip. This is quite something for someone with irregular sleep patterns.
The only gripe I had with the hotel was that they were not able to accept a payment deposit without an actual credit card. I had a virtual credit card and barely any cash on hand. However, this is a minor issue and not something that I am particularly miffed about.
I have read some of the 1-star reviews with regards to this hotel, and not experienced any of them. If you are a business traveller looking for a quiet and decent 5-star place to stay, this hotel...
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