Exceptional Service from Baan Thai Immigration – A Special Thanks to Khun Sathida Pulsawat
I recently engaged Baan Thai Immigration to assist with obtaining a 5-year digital Thai visa, and I cannot speak highly enough of the outstanding service I received—particularly from Khun Sathida Pulsawat, who was assigned to handle my application.
From the very beginning, Khun Sathida demonstrated a level of professionalism, efficiency, and attention to detail that exceeded all expectations. She was not only knowledgeable about the visa process but also incredibly proactive in ensuring that every element of the application was handled with precision and care.
Throughout the process, several requests for additional documentation were raised by the Thai embassy. Each time, Khun Sathida communicated clearly and promptly, guiding me through what was needed. What truly stood out was how swiftly she coordinated the necessary follow-up from their side—collecting, verifying, and resubmitting the required materials with remarkable speed. Thanks to her diligence and persistence, the visa was approved in an impressively short timeframe.
Even after the visa was granted, I had a number of follow-up questions. Khun Sathida remained just as responsive and helpful post-approval, providing reassurance that I could reach out again in the future if needed. This continuity of care and her personable yet professional approach made the entire experience seamless and stress-free.
It has been an absolute pleasure working with Baan Thai Immigration, and particularly under the expert guidance of Khun Sathida. I would highly recommend their services to anyone considering a digital visa for Thailand. With a team like this, you are truly...
Read moreOne of the best decisions we make is choosing Baan Thai Immigration Solutions to assist us with our son CRBA application process. We contacted a few different immigration law firms in Thailand and also in the US. The prices that were compared. We found that Baan Thai Immigration Solutions was the best option for us. But it was not the price that got us to do this review of BTIS. But it’s how amazing this law firm is to their clients. They took us step by step, organized and filled out our application process. Giving no worries at all. They made it seem like it’s simple but trust me it’s not ( One mistake on your application or documentation can literally get you a denial on your application ). We got the interview within couple weeks and after about a week our son is now holding a dual citizenship with Thai and US passports.
Anyone who is looking for assistance and are not familiar with the US immigration procedures. We highly recommend Baan Thai Immigration Solutions law firm. We believe that the team at this law firm is committed and very knowledgeable. We especially want to acknowledge and thanks Mr. Martin David Juarez and Khun.Yanisa and other firm members behind the scenes in Line app for making us feel comfortable to communicate with during this...
Read moreInitially, I had some concerns about my experience using Baan Thai for my wife's green card process. The paperwork preparation for the initial stage took longer than expected, approximately 10 weeks, which was longer than what I had heard from other firms (usually less than three weeks). Given the premium we were paying for their service, we had hoped for a smoother and more timely process.
However, after expressing my frustrations, I must commend the law firm for their efforts to address the concerns after my initial review. They have improved their communication significantly, and we have seen more responsiveness from Wil (who has taken over the case) and Mark (the director).
While the experience has had its challenges, I am hopeful that the firm will continue to improve their services and provide a better experience for future clients. I believe open communication is essential in such processes, and I'm glad to see that the firm has taken steps in the right direction.
Of course, in any complex process like this, there may be various factors at play, and I'm open to hearing the firm's side regarding my...
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