Sultans Royal Hotel — Hotel in Fatih

Great location, nice hotel First of all, the positives:

1. The staff are very friendly and helpful...from the men who are at the front desk to the woman that makes breakfast and cleans the rooms. She's a VERY hard worker and deserves a raise!

2. Great location! 5 minute walk to the Blue Mosque and Hagia Sophia Mosque. Yet, still in a very quiet neighborhood. The location couldn't be any better!

3. Room sizes are a nice size.

4. Breakfast food is fresh & tastes good (but see below issue under negatives).

5. Requested shuttle pick-up and a shuttle was waiting for me as agreed upon.

Cons (negatives):

1. I had emailed the hotel twice, asking for the quietest room on the top floor. I was assured that I'd get this. But I ended up getting an upgraded room on the 1st floor, which means I was woken up a few times from people stomping around, which is what I was trying to avoid. I say "upgraded" as I got a bigger bed. However, I paid extra for a room with a view, which I didn't get either. So, was it really an upgrade??? I would have much rather had a single bed on the top floor with a view (which is what I paid for!!)

2. The breakfast is fresh but NEVER changes! It's always the same breakfast! I got so sick of eating the same food that it started making me nauseated just thinking about it!! I highly suggest that they have variety in their breakfasts from day to day (waffles?). I started eating less and less, until I was just eating bread with butter on it. If you're only staying a night or two this won't be an issue.

3. No towel racks in the bathroom. Your towels are left on the bed as there is absolutely no towel racks, yet they have room to install one. I had to prop up the clean ones on the narrow toilet top and keep adjusting them so they didn't fall in. Annoying!

4. The hotel doesn't take credit cards. Yes, you can reserve your room with a credit card through Expedia or whatever, but can't pay for anything at the hotel with a credit card, like for the shuttle costs.

5. Expedia's hotel description said that this hotel had an ice machine, which it doesn't , room service which it doesn't, access to a roof top terrace which there are photos of, but no access to and more, which it doesn't.

6. NO electrical outlets for your computer, charging items, etc. I had to unplug a lamp just to have one outlet.

7. Also, staff rarely wore masks. Only when you first check-in. Otherwise, they just have it under their chin or not at all. And the people cooking & serving the food rarely wore masks! Plus I never saw any of them wash their hands, except the woman that cleans and helps out at breakfast.

Overall, the hotel was OK. But next time, I'll try another hotel. There are so many in the same neighborhood, even the same street. Or heard that the Armada Istanbul Old City Hotel was awesome. Basically, the Sultans Royal Hotel is more like a boutique. If you want hotel amenities and conveniences, you'll need to go elsewhere. But for a first time trip to Istanbul, the hotel worked for...

El hotel es agradable, empezando por su fachada. Se encuentra en una calle chica, muy pintoresca, tranquila y por la noche, silenciosa. ||Ésta en una zona privilegiada de Sultanhamet. Solo a unos pasos uno se encuentra con la Mezquita de Sultán Ahmed, Hagia Sofía, la Cisterna de la Basílica, Palacio Topkapi, la Pequeña Santa Sofía y varios lugares más para visitar caminando. ||También esa misma área esta una parda del Tranvía T1 que es la línea que más utilizamos para llegar a varios lugares de interés histórico y cultural. También hay muchos cafés y restaurantes.||Nosotros llegamos al hotel antes del horario de “chek-inn” y en la recepción nos atendió Raşit quien nos invitó a pasar al comedor y tomar un té mientras esperábamos que nuestra habitación estuviera lista. También nos regaló un mapa y nos indicó los lugares cercanos al hotel. Fue muy amable y atento.||Nos hospedamos en la habitación 402 y nos encantó. Esta estéticamente decorada con un gusto exquisito y con espacio suficiente para guardar ropa y equipaje; tanto el baño como la habitación estaban impecablemente limpios y el housekeeping de la habitación siempre fue excelente., el internet rápido y en general todo perfecto y funcional. ||El desayuno-bufete que ofrecen es muy variado y delicioso. El comedor–impecable- tiene un ambiente acogedor. La amabilidad de la señora Sonia, quien siempre recibía a los huéspedes con una sonrisa y un “Günaydın” (buenos días) estaba siempre al pendiente de que no faltara nada en el comedor. ||La excelencia del hotel Sultans Royal no sería posible sin las personas que están a cargo del su buen funcionamiento. A todos ellos nuestro agradecimiento por todas las atenciones recibidas y nuestras felicitaciones por su excelente trabajo y dedicación.||Está claro que el personal va más allá para garantizar que los huéspedes disfruten de una experiencia excepcional. (Me disculpo por no mencionarlos por sus nombres. Los había anotado en una libreta pero se me extravió durante el viaje)||Nuestra estancia no sólo fuera agradable sino también memorable.|Espero con ansias mi próxima visita y sin duda recomendaré su hotel a amigos y familiares.||*|The hotel is pleasant, starting with its facade. It is located on a small, picturesque street, quiet and at night, silent. ||It is located in a privileged area of Sultanhamet. Just a few steps away you will find the Sultan Ahmed Mosque, Hagia Sophia, the Basilica Cistern, Topkapi Palace, Little Hagia Sophia and several other places to visit on foot.||There is also a stop for the T1 Tram in this area, which is the line we use most often to get to various places of historical and cultural interest. There are also many cafes and restaurants.||We arrived at the hotel before check-in time and were greeted at the reception by Raşit who invited us to come into the dining room and have some tea while we waited for our room to be ready. He also gave us a map and indicated the places near the hotel. He was very kind and attentive.||We stayed in room 402 and we loved it. It was aesthetically decorated with exquisite taste and with enough space to store clothes and luggage. Both the bathroom and the room were impeccably clean and the housekeeping in the room was always excellent, the internet was fast and in general everything was perfect and functional.||The buffet breakfast is varied and delicious. The dining room – impeccable – has a welcoming atmosphere. The kindness of Mrs. Sonia, who always welcomed guests with a smile and a “Günaydın” (good morning), was always on the lookout to ensure ||The excellence of the Sultans Royal hotel would not be possible without the people who are in charge of its proper functioning. To all of them our thanks for all the attentions received and our congratulations for their excellent work and dedication.|It is clear that the staff go above and beyond to ensure that guests enjoy an exceptional experience. (I apologize for not mentioning them by name. I had written them down in a notebook, but I lost them during the trip.)||Our stay was not only enjoyable but also memorable.||I look forward to our next visit and will certainly recommend your hotel to...

El hotel es agradable, empezando por su fachada. Se encuentra en una calle chica, muy pintoresca, tranquila y por la noche, silenciosa. ||Ésta en una zona privilegiada de Sultanhamet. Solo a unos pasos uno se encuentra con la Mezquita de Sultán Ahmed, Hagia Sofía, la Cisterna de la Basílica, Palacio Topkapi, la Pequeña Santa Sofía y varios lugares más para visitar caminando. ||También esa misma área esta una parda del Tranvía T1 que es la línea que más utilizamos para llegar a varios lugares de interés histórico y cultural. También hay muchos cafés y restaurantes.||Nosotros llegamos al hotel antes del horario de “chek-inn” y en la recepción nos atendió Raşit quien nos invitó a pasar al comedor y tomar un té mientras esperábamos que nuestra habitación estuviera lista. También nos regaló un mapa y nos indicó los lugares cercanos al hotel. Fue muy amable y atento.||Nos hospedamos en la habitación 402 y nos encantó. Esta estéticamente decorada con un gusto exquisito y con espacio suficiente para guardar ropa y equipaje; tanto el baño como la habitación estaban impecablemente limpios y el housekeeping de la habitación siempre fue excelente., el internet rápido y en general todo perfecto y funcional. ||El desayuno-bufete que ofrecen es muy variado y delicioso. El comedor–impecable- tiene un ambiente acogedor. La amabilidad de la señora Sonia, quien siempre recibía a los huéspedes con una sonrisa y un “Günaydın” (buenos días) estaba siempre al pendiente de que no faltara nada en el comedor. ||La excelencia del hotel Sultans Royal no sería posible sin las personas que están a cargo del su buen funcionamiento. A todos ellos nuestro agradecimiento por todas las atenciones recibidas y nuestras felicitaciones por su excelente trabajo y dedicación.||Está claro que el personal va más allá para garantizar que los huéspedes disfruten de una experiencia excepcional. (Me disculpo por no mencionarlos por sus nombres. Los había anotado en una libreta pero se me extravió durante el viaje)||Nuestra estancia no sólo fuera agradable sino también memorable.|Espero con ansias mi próxima visita y sin duda recomendaré su hotel a amigos y familiares.||*|The hotel is pleasant, starting with its facade. It is located on a small, picturesque street, quiet and at night, silent. ||It is located in a privileged area of Sultanhamet. Just a few steps away you will find the Sultan Ahmed Mosque, Hagia Sophia, the Basilica Cistern, Topkapi Palace, Little Hagia Sophia and several other places to visit on foot.||There is also a stop for the T1 Tram in this area, which is the line we use most often to get to various places of historical and cultural interest. There are also many cafes and restaurants.||We arrived at the hotel before check-in time and were greeted at the reception by Raşit who invited us to come into the dining room and have some tea while we waited for our room to be ready. He also gave us a map and indicated the places near the hotel. He was very kind and attentive.||We stayed in room 402 and we loved it. It was aesthetically decorated with exquisite taste and with enough space to store clothes and luggage. Both the bathroom and the room were impeccably clean and the housekeeping in the room was always excellent, the internet was fast and in general everything was perfect and functional.||The buffet breakfast is varied and delicious. The dining room – impeccable – has a welcoming atmosphere. The kindness of Mrs. Sonia, who always welcomed guests with a smile and a “Günaydın” (good morning), was always on the lookout to ensure ||The excellence of the Sultans Royal hotel would not be possible without the people who are in charge of its proper functioning. To all of them our thanks for all the attentions received and our congratulations for their excellent work and dedication.|It is clear that the staff go above and beyond to ensure that guests enjoy an exceptional experience. (I apologize for not mentioning them by name. I had written them down in a notebook, but I lost them during the trip.)||Our stay was not only enjoyable but also memorable.||I look forward to our next visit and will certainly recommend your hotel to...