Howl at the Moon Boston — Restaurant in Boston

The bar was such a great experience with the live music but once we went to club down that was another story. A man tried to fight with my boyfriend and my boyfriend and I tried to tell the other man to not do anything since we are at a club and to keep moving but he kept insisting on fighting my boyfriend and the other man tried getting physical with my boyfriend while I was in between them and on of The bouncers shoved my boyfriend out of the club and I was dragged with them as well. First of all, I don't think it was right that the employee escorted by force my boyfriend out of the club when it was not his fault. My boyfriend woke up with blood under his armpit. This bouncer essentially assaulted my boyfriend. On top of that after I tried explaining it to your employees that it was not my boyfriends fault along with our friends who were witnesses no one did anything about it. I had to ask for the manager and even that the manager did not help me whatsoever. It felt like he literally mocked me by saying "we get the same story every night" really? What kind of managers do you people hire? I am very disgusting by the way this company works. On top of all that after I couldn't get any answers I went back into the club because I saw the same bouncer who made my boyfriend leave and as I walked passed him the same man who tried to pick a fight walked passed me and pushed me. A man pushing a woman and not even because it was crowded not at all. But because he recognized me and his friends told him to stop doing that. He wanted to continue to pick a fight with a girl. With me. As I approached the bouncer I told him what had happened and the fact that I was appalled at the fact that he forced my boyfriend to leave when he didn't do anything at all. I am disgusted by the way this company handles situations like that. Imagine if that man had done something more physical to me and no one escorted him out in the first place after getting constant complaints from 3 different people who witnessed everything. Howl at the moon in Boston has disappointed me with the way they handle difficult situations. This is a place that I will no longer go back to or recommend it anymore. A man could've hit me and got away with it. I essentially got assaulted there today and not one thing was done about it but of course the bouncer made my boyfriend leave by force which is also just as bad after 3 people yelled that he didn't do anything. A worker forced a citizen out of a club for something that they did not do. I really am shocked with all that happened and am absolutely disgusted by this place. While I was in tears no bouncer really listened to me except one who had the courage to find the manager and even the manager did absolutely nothing to better the situation he simply walked away from it. I would appreciate if someone could reach out to me about this. This has been something I have not experienced before and really would want...

I was at Howl at the Moon for the Pride Crawl this past weekend and I'll never bother wasting the money again. The music sucked, wasn't up beat at all, the service sucked, the bar tender walked by me with my empty glass 3 times and never said a thing, I actually tried waving at the other 2 that were standing off opposite from me talking to each other while also on their phones and they didn't even notice so I had to do it again when one of them got closer and finally looked up partially my way, paid for my drink and my friend's and a thing of bread sticks with the mustard and house sauce they came with which were both spicy and I hate spicy stuff so that sucked and we weren't told they were spicy, on the menu or otherwise, and the drink... couldn't even tell there was alcohol in it and it was supposed to be a "Drunken Sailor" whatever that is... but being part of the "Crawl" your supposed to get 1 or 2 free drinks or I think it said 4 shots and they never specify that it's per bar preference what you get free so this place offered some orange juice shot for free and we had to pay for our drinks.. like wtf what if the participant doesn't like orange juice or orange whatever the hell it was? Sounds like false advertisement to me.. the other people that were there as a part of the "Crawl" were all just sitting with whoever they came with a well and the place looked like any other dive bar with barely any people in it and if it weren't for the table of party favors and the 1 girl dressed up in rainbow from head to toe you would of walked in and never known there was an event occurring. Such a let down all around for somebody attending for the first time. Not to mention check in was between 5-7pm and it went until midnight, so 1 shot or drink free per bar @10 participating bars.. you were basically expected to be shitfaced and fund the bars entire night within that much time to do nothing but drink on your own dime. Could of done that anywhere and without having to buy tickets and pay for anything else attached to being in Boston for that long if not longer when you come from out of...

Absolutely terrible and shady customer service! Visited July 20th with a group of friends, went in had a drink, friend decided she wanted to smoke, we all decide to go outside. We stopped at the desk to ask for a stamp yo get back in and were told to go outside and downstairs for one. Ok. So we went out and were told downstairs was atleast 10 minutes and a cover. Ok. So we went to go back in and were told to go to the back of the line by the doorman, Julio, very rudely, even though we had literally just talked to him. Fine. We went to the back of the line and he barked at my friend who still had a cigarette lit to smoke out of line. She said ok and sighed. He then proceeded to deny our entire group entry because she sighed at him. She and our group apologized if she offended him but he wasn't having it. Ok whatever, but problem was, one of my friends had started a tab. He asked to close him tab and get his card back, we were told to wait, 5 min later another guy came out and told us the systen was down and it would be a bit. So my friend asked to just pay cash and get his card so we can go salvage our night out. He was told no and to wait. 10 minutes later still no card and no definite answer. Finally card came out and no one would speak to us about how we were being treated. Two of my friends are middle eastern so I don't know if there was a racial component but it seems insane that we got kicked out for a sigh. Now my friend has to cancel his card because who knows who had it and if they took down his numbers, it's not like that doesn't happen. Overall awful experience. We will never return. Luckily we were able to enjoy The Black Rose and Sissy K's down the street, which are both wonderful and much more customer friendly and...