First off, this brand of Hilton is TRU-ly incredible for me. I'm an Hilton employee of a Hilton property in Seattle and I always choose them because of my employer discount so I say at a lot of Hilton hotels, this brand was unlike any other Hilton brand I've experienced thus far.. I LOVED it, but I don't think it's for everyone.
When I walked in and asked a few questions about the brand and was told that it was the modern brand geared more toward "millennials" which made me a bit skeptical briefly but sure enough every step after that introduction just got better and better for me. The lobby was complete with many sleek shared areas (couches, foosball tables, an extensiove board game selection, swinging chairs, work/quiet spaces and even a fire pit lounge just outside. What was this strange place masquerading as a hotel?
Several steps further, I got to my room and immediately noticed the lower profile and sleeker design with a lot of hooks, pullout desks, stealthy closets etc. A little smaller than the other units but with an undeniablly charming simplicity. There were no lamps in my bed table but rather three can ceiling lights above my bed. Just above the table were 4 super convenient usb quick charge outlets in the wall as well as 4 conventional outlets. No microwave, No work desk, No Coffee maker but that stuff's all in the lobby anyways. The TV was a very large 55 inch LED and came with all streaming services included (Netflix, Hulu, Prime, Etc)
The bathroom toiletries are very brilliant and green as the toiletries are placed in low profile but attractively designed dispensers.
The breakfast included eggs, sausage, waffles, Greek yogurt station (which I loved) bagel/donut station with a large selection, cereal bar and an assortment of juices. I am not a coffee drinker, but those who were, looked very satisfied at all the flavors and fixings to make their fancy cups of joe.
The Bottom Line: I love this property and I love this brand of Hilton Hotels. It's everything I want and none of what I don't want.. However, I don't think my grandparents would necessarily feel the same way, which is fine. Hilton needs a brand that will be bold and market to the very large market of people who will appreciate those things. If I were the CEO of Hilton, I would be running a huge marketing campaign to let people know what the TRU brand is about. I feel like this brand has the potential to transform the hospitality industry and change the way people think about hotels. I really hope to see a TRU in...
Read moreThe location of the hotel was easily walkable to Downtown Historic Deadwood, even though it is located at the edge of town. There is also a local shuttle. There is a casino located on the main floor, with the hotel above. Check-in on the 2nd floor. | Know in advance the rooms are very small with no closet or storage. There was a bar with a few hangers on it and some hooks. When I inquired about the lack of storage and space I was told the hotel was designed to resemble a European Hostel. That was not what I was looking for, but I had booked the room already, and we were traveling with another couple, and we wanted to stay together. There is absolutely no unpacking your luggage if you are there for an extended stay. We were there for 2 nights, and we had to rearrange the tiny tables, so we were able to open our 24 inch suitcases at the same time without using the bed. If you are a backpacker it’s fine. If you have children or are staying for an extended amount of time inquire about a larger room, or stay somewhere else. But the bed and pillows were very comfortable.| The lighting in the room was interesting to say the least. It was either off or on with megawatt brightness. The lights located in the ceiling over the head of the bed are super bright, and they are not dimmable. Also there is only 1 switch to operate them on 1 side of the bed. I wish there had been a low watt lamp on the other side of the bed because my husband usually falls asleep an hour or 2 before me. Luckily for me my phone has a flashlight app.| The bathroom was bright and clean with soap, shampoo, conditioner, and lotion provided, along with a hairdryer. I was easily able to get extra towels.| Coffee, tea and hot chocolate were available 24/7. The breakfast provided was delicious. It was the best on our trip. They have a pancake machine that resembles an Easy bake oven. The fresh pancakes it made were very good, and it was fun to watch! The hotel also provided scrambled eggs, toast, and bagels with a breakfast meat. Oatmeal, 2 different cereals, and fresh fruit were also available. Just go early. Breakfast ends at 9 am sharp. | Know...
Read moreThe location of the hotel was easily walkable to Downtown Historic Deadwood, even though it is located at the edge of town. There is also a local shuttle. There is a casino located on the main floor, with the hotel above. Check-in on the 2nd floor. | Know in advance the rooms are very small with no closet or storage. There was a bar with a few hangers on it and some hooks. When I inquired about the lack of storage and space I was told the hotel was designed to resemble a European Hostel. That was not what I was looking for, but I had booked the room already, and we were traveling with another couple, and we wanted to stay together. There is absolutely no unpacking your luggage if you are there for an extended stay. We were there for 2 nights, and we had to rearrange the tiny tables, so we were able to open our 24 inch suitcases at the same time without using the bed. If you are a backpacker it’s fine. If you have children or are staying for an extended amount of time inquire about a larger room, or stay somewhere else. But the bed and pillows were very comfortable.| The lighting in the room was interesting to say the least. It was either off or on with megawatt brightness. The lights located in the ceiling over the head of the bed are super bright, and they are not dimmable. Also there is only 1 switch to operate them on 1 side of the bed. I wish there had been a low watt lamp on the other side of the bed because my husband usually falls asleep an hour or 2 before me. Luckily for me my phone has a flashlight app.| The bathroom was bright and clean with soap, shampoo, conditioner, and lotion provided, along with a hairdryer. I was easily able to get extra towels.| Coffee, tea and hot chocolate were available 24/7. The breakfast provided was delicious. It was the best on our trip. They have a pancake machine that resembles an Easy bake oven. The fresh pancakes it made were very good, and it was fun to watch! The hotel also provided scrambled eggs, toast, and bagels with a breakfast meat. Oatmeal, 2 different cereals, and fresh fruit were also available. Just go early. Breakfast ends at 9 am sharp. | Know...
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