FLYT Steakhouse — Restaurant in Deadwood

Do not eat at this restaurant, it is the worst steakhouse I've ever experienced in my entire adult life!!

This is the worse steak house I've ever been to!! Where do I start!

First off we ordered two cocktails and an onion ring brick. My drink was good but my wife's drink was so strong it was like drinking a shot. The brick onion rings were so well-done and burnt that we couldn't even cut the brick with a fork. We had to use a steak knife only to find that the inside was just raw onions.

My wife ordered a filet medium-rare and it was almost raw. We sent it back and it came back still not even rare. We talked with the waiter and he took it back. It came back out the 2nd time burnt and well done.

My steak was supposed to be a filet, it looked completely different than my wife's and it had a piece of butter on top of it that was not even melted.

Both of our salads were plane Jane and boring. The dressing was awful.

The waiter came buy and asked us how our meal was and we nicely told her that everything was bad. She clearly saw that we didn't eat even 10% of our meal.

The waitress brought us our bill and there was zero discount.

So we charged the meal to our room and went straight to the front desk of the hotel. The really nice people, two people working the front desk explained how the restaurant is a separate business and they can't do anything about the bill however they put a credit on my hotel room to accommodate us for the disappointing meal.

This is where things got really good, both the people that worked at the hotel told us that they get complaints every single day about FLYT and that they do not recommend that steakhouse because it is so bad. They have complained to the corporate office hundreds of times and the corporate office can't do anything about it because FLYT is a completely different business that rents space from the people that own the hotel. Then they went on to tell me that If I would be interested in reaching out to the people that own the building and I think maybe even on the hotel that they would really appreciate it because their hands are tied and they're so sick and tired of the complaints.

Please take a look at my account, I hate writing bad reviews and it's not very often that I do and I have never said what I'm about to say next.

Do not eat at this restaurant it is the worst steakhouse I've ever experienced in my entire...

Gorgeous decor, disappointing experience: Friday lunch after a busy holiday week for Deadwood, we stopped in here and were the only table. Another table joined the restaurant after we ordered. It took almost 45 min to get our food: 2 kids corn dogs 🙄, a side salad/wedge, an entree salad/wedge, and two open faced sandwiches that required zero cooking except for the fries. I presume kitchen staff is lacking. The prosciutto on the fig/prosciutto sandwich was inedible. It was clearly oxidized/old and tasted rancid. The server was pleasant/provided good service and removed it from our bill. Several of the other items sounded great but lacked on delivery—-giant chunks of Brie on a sandwich, bland “avocado stack” (this could be much better with a “crisp” element like fried onions.

Basically, no real culinary skill executed but the menu alluded that there would be some culinary skill involved. The menu looked better than it tasted.

This is not the Alpine Inn, which has consistently good food on a simple, but appetizing menu. This is a fancy new building that has an appealing menu but doesn’t have the support in proper staff/trained kitchen staff to deliver. Coupled by the fact this is Deadwood and turnover of certain perishable items might not work well in the extremely slow season. Just a thought.

Take a hint from The Lodge, whose parking lot is consistently busier than the entire city of Deadwood—get a chef and be consistent in excellent delivery. Those of us stopping in Deadwood for the wood definitely notice.

Pros: It’s worth stopping to enjoy the beautiful decor and sinks that double as hand dryers. If you can’t get to Vegas, this new hotel is the Deadwood equivalent...

No stars if the app would let me.

Poor service, grossly overpriced “food”, and no apologies about anything when asked about service.

The atmosphere is a chic-astral-cowboy-sports bar combo. So just odd. Giant steer pictures staring at me between globes of multicolored glass. There was also an abundance of trash on the ground and dirty tables around us in an empty restaurant.

The “salad” literally had me laughing out loud. In all sincerity, it is a quarter of a head of lettuce lobbed off (I imagine by some sort of guillotine). There is no garnish to this monstrosity, only leaves and a massive pool (unfit for swimming) of ranch. Clearly a poor attempt of “class” making a side nearly inedible, incredibly lazy, and absolutely ridiculous.

The steak…mind you $30 per plate…was a joke, but neither of us were laughing at this one. I ordered a medium rare and my partner ordered medium well. Both were incredibly fatty and had the flavor of a wet piece of chuck steak. My partners steak was seared to a crisp with black charcoal as a fine crust that adorned the entire surface. She tried to eat what she could, but had to excuse herself as she felt ill upon eating it. I attempted to talk to the staff about our experience and was told the steak “just came that way” and the rest of the meal was standard and up to their expectations.

As if all this wasn’t enough, the accomplices to this crime were dry frozen-to-fryer fries that I could get at Walmart and toast that could have come with a McGriddle. Absolutely disgusted by the entirety of this “meal.”

Do yourself a favor and avoid this place as you would avoid a rotting deer carcass on the way out...