Residence Inn by Marriott Houston Katy Mills — Hotel in Katy

Spacious Suites The rooms at the Residence Inn Houston Katy Mills are designed with comfort and functionality in mind. We praise the spaciousness of the suites, which include separate areas for sleeping, working, and relaxing.

Fully Equipped Kitchens Suite comes with a fully equipped kitchen, including a refrigerator, microwave, stovetop, and dishwasher. The kitchen is stocked with essential utensils and cookware, making it easy to whip up anything from a quick snack to a full meal. It's great if one likes to have a good home-cooked meal when away from home.

Modern Amenities Rooms are equipped with modern amenities such as flat-screen TVs, complimentary Wi-Fi, and ample workspaces. To the Business travelers appreciate the well-lit desks and ergonomic chairs, which make it easy to stay productive. The free Wi-Fi is generally reliable and fast.

Stylish Décor The décor of the rooms is modern and stylish, with a warm and inviting color palette. The design elements are both functional and aesthetically pleasing, contributing to a homey and relaxed atmosphere.

Pet-Friendly Accommodations The Residence Inn Houston Katy Mills is a pet-friendly hotel, making it a great choice for travelers who don't want to leave their furry friends behind. Amenities provided for pets, as well as the convenient pet relief areas around the property.

All-American Breakfast The hotel offers a complimentary breakfast that includes a variety of all-American favorites. Enjoy a selection of hot items such as scrambled eggs, sausage, and freshly made waffles, as well as a range of pastries, cereals, and fresh fruits. The breakfast area is well-maintained, and the staff ensures items are regularly replenished, providing a satisfying start to the day.

Pool One of the highlights of the Residence Inn is its outdoor pool. The pool area is well-kept and inviting, providing a refreshing escape from the Texas heat. Cleanliness and pleasant ambiance of the pool, a popular spot for relaxation and family fun.

Outdoor Picnic Area The hotel features a charming outdoor picnic area, complete with tables and grills. This area is perfect for guests who enjoy dining al fresco or want to have a casual barbecue with friends and family. The landscaped surroundings and ample seating make it a pleasant place to unwind and enjoy the outdoors.

Overall, the Residence Inn Houston Katy Mills receives positive feedback for its pet-friendly policies, hearty breakfast, clean pool, and enjoyable outdoor picnic area. Whether you're traveling with pets, looking for a good breakfast to start your day, or seeking a relaxing spot to unwind, this hotel has a...

Roach infested hotel room❌❌❌❌❌🛑

THE WORST EXPERIENCE I HAVE EVER HAD as a platinum member and a 7mo pregnant mother with a 1year old child is this the worst experience I have ever had from room to management. I checked in hoping to spend a few weeks as I wait to move into my new home here in Katy. I woke up to fine not one but two full size roaches running around the room myself and my son was staying in on the 2nd floor. I went down to the front desk at 5am on my way out to work to ask if I can check out and was told I can but it will have to be by 4pm or I would be charge a late check out fee. I told the lady at the front desk that it is 515am I am on my way to drop my son to daycare and then to work and will not be off work until 4pm and I have a 1hr commute to the hotel so can I get the late check fee waived. I was told a manager would contact me. Later on the manager called and said I can either switch rooms or check out but if it is after 4 I would have to pay a late check out fee. I don’t understand why I should have to pay a late check out fee because of Roaches that were found in THEIR hotel. Knowing that I would not be able to check out at that time I asked to switch rooms I received a call at 1pm while I was on my way to my 7mo doctors appointment with the manager saying I must check out now or stay in the room. The manager wanted me to stay in a roach infested room with a 1 year old infant while I was 7mo pregnant. Without me know if the room had been treated or not. I mention this is a sanitation issue and very unhealthy for my self and my son, Her reason was because the room they had promised me was booked!!! This is the most selfish, nasty, disheartening thing I have ever heard. I contacted Marriott corporate office and they hung up on the manager who called to resolve the...

The hotel has several issues ranging from pest control to cleaning. We booked the hotel for 2 nights. A while later, noticed ants on the floor (pictures were taken) and called front desk. The front desk was very casual about it as if it wasn't a big deal, they advised that there were no rooms available in one bedroom suite to switch and they can have the maintenance spray the room in the morning. We decided to stay in the same room as we needed a separation (a door that the other room didn't have) to not wake up my other children in the night as we were travelling with a newborn. In the middle of the night, my husband saw ants on his pillow and in the morning there were ant bites on his back and my daughter who was sleeping with him also had an ant bite. There was more ants seen on the sofa bed in the morning (pictures taken). Another issue was when the bedding was opened for the sofa bed, it was covered with long black hair (pictures taken). Once again front desk was called, they had minimal bedding to give away and apparently out of extra blankets and pillows. There were no pillows available for the sofa bed. We were switched to another room in the morning, this room again had cleaning issues. There was a card on the desk about the hospital taking extra measurements in cleaning but even that card was covered in dust and had stains on it. There were hair on the bed in the bedroom and washroom. There was also a spider on the bedroom door. We completely understand that there may be staff constraints and didn't want to call the front desk about any further issues therefore we decided not to stay the second night. Upon checking out the front desk didn't inquire about leaving early. They were not concerned about the whole...